Important Information
Location: Brazil
Job Mode: Full-time
Work Mode: Work from home
Job Summary
We are seeking an experienced Microsoft 365 & Azure Administrator to operate and optimize our customers cloud productivity and infrastructure environments. In this client‑facing role, you will work directly with customer teams to administer Exchange Online, Teams, SharePoint/OneDrive, and Azure services; implement governance; monitor performance and reliability; and drive automation for scale and consistency. You will proactively advise customers on the Microsoft 365 roadmap, guide feature adoption, and help plan deprecations and change management. Advanced English (spoken and written) is required for daily meetings, incident bridges, and written communications with global stakeholders.
Responsibilities and Duties
- Administer Exchange Online environment, including user/group/shared mailboxes, retention policies, and mail flow rules;
- Support user accounts and licenses;
- Develop and monitor governance policies for SharePoint, OneDrive, Teams, and Exchange;
- Administer Teams environment, including Teams, Meetings, Panels, and Room Devices, using the Call Quality Dashboard as needed;
- Monitor M365 roadmap, advising client of upcoming feature releases and deprecations;
- Provision, manage, and monitor Azure IaaS, PaaS, and networking components;
- Utilize App Insights, Alerts, Log Analytics, and Network tools to troubleshoot and proactively monitor Azure components;
- Administer DevOps environment by creating projects, templates, and managing users.
Essential Skills
- Experience in Azure/M365 administration in a large corporate environment;
- Experience with SharePoint Online/OneDrive/Teams;
- Experience in Azure Administration;
- Experience in SharePoint/OneDrive/Teams Administration;
- Mindset of continual learning and ability to stay on the leading edge of Microsoft technology;
- Advanced understanding of Azure App Services and load balancing tools such as Application Gateway;
- Deep understanding of Azure management groups, subscriptions, and resource groups;
- Experience with Azure SQL Databases;
- Understanding of Azure AD, conditional access policies, and AD Connect;
- Ability to create PowerShell scripts and Logic Apps to automate management tasks;
- Knowledge of ITIL processes.
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Top Skills
What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries.
With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology
