The Role
Design, build, and maintain scalable GCP data pipelines, data lakes/warehouses, and real-time/batch processing. Improve data quality, implement CI/CD/DevOps for pipelines, collaborate with data scientists and stakeholders, and support implementation and migration efforts.
Summary Generated by Built In
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
Position Purpose
The GCP Data Engineer will be part of the Data & Analytics team, responsible for designing, building, and maintaining scalable data pipelines and cloud-based data platforms on Google Cloud Platform (GCP).
This role focuses on transforming raw data into reliable and efficient data systems that enable advanced analytics, reporting, and data-driven decision-making.
The Data Engineer will collaborate with Data Scientists, Architects, Project Managers, and Business stakeholders on implementation, migration, modernization, and optimization initiatives.
Key Responsibilities
• Design, build, and maintain scalable data pipelines on GCP
• Develop and optimize batch and real-time data processing solutions
• Build and manage data lakes and data warehouses
• Develop and maintain datasets for analytics and reporting
• Improve data quality, reliability, and efficiency
• Create solution design and technical documentation
• Work independently and as part of cross-functional teams
• Assist in pre-sales activities by providing effort estimates and technical inputs
• Collaborate with Project Management to ensure on-time, on-budget delivery
• Implement DevOps and CI/CD practices for data pipelines
Competencies
Personal
• Strong analytical and problem-solving skills
• High energy, ownership mindset, and accountability
• Flexible and results-oriented
• Strong communication and stakeholder management skills
Leadership
• Ability to guide junior team members
• Work effectively with diverse technical and business teams
• Provide technical mentoring and best practices
Operations
• Manage multiple projects and priorities effectively
• Deliver customer-focused solutions
• Optimize performance and resource utilization
Technical
• Strong understanding of cloud-native data architecture
• Ability to communicate complex technical concepts clearly
• Experience with Agile/Scrum methodologies
Technical Skills
GCP Core Services
• BigQuery
• Cloud Storage
• Cloud Dataflow
• Cloud Dataproc
• Pub/Sub
• Cloud Composer (Airflow)
• Cloud Functions
• Cloud Run
Programming & Data
• Python (Pandas, NumPy, PySpark)
• SQL (advanced querying and optimization)
• Spark (Batch & Streaming)
Data Engineering & Integration
• ETL/ELT pipeline development
• Data modeling (Star & Snowflake schema)
• Real-time streaming architectures
• API integrations and REST services
DevOps & Containerization
• CI/CD (GitHub Actions, Jenkins, or similar)
• Docker
• Kubernetes
• Infrastructure as Code (Terraform preferred)
Education, Experience and Certification
• Bachelor’s degree in Computer Science, Engineering, MIS, or related field
• 5–8 years of experience in Data Engineering
• 3+ years of hands-on experience with Google Cloud Platform
• 2+ years of experience building containerized applications
• Strong experience in designing and deploying data pipelines in cloud environments
• Google Cloud Professional Data Engineer certification (Preferred)
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
Skills Required
- Bachelor's degree in Computer Science, Engineering, MIS, or related field
- 5-8 years of experience in Data Engineering
- 3+ years of hands-on experience with Google Cloud Platform
- 2+ years of experience building containerized applications
- Experience designing and deploying data pipelines in cloud environments
- Experience with BigQuery
- Experience with Cloud Storage
- Experience with Cloud Dataflow
- Experience with Cloud Dataproc
- Experience with Pub/Sub
- Experience with Cloud Composer / Airflow
- Experience with Cloud Functions and Cloud Run
- Proficiency in Python (Pandas, NumPy, PySpark)
- Advanced SQL querying and optimization
- Experience with Spark (batch & streaming)
- ETL/ELT pipeline development experience
- Data modeling experience (Star and Snowflake schemas)
- Real-time streaming architectures experience
- Experience with API integrations and REST services
- CI/CD experience (GitHub Actions, Jenkins, or similar)
- Docker and Kubernetes experience
- Infrastructure as Code experience (Terraform preferred)
- Google Cloud Professional Data Engineer certification
TTEC Digital Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TTEC Digital and has not been reviewed or approved by TTEC Digital.
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Wellbeing & Lifestyle Benefits — Wellbeing resources include Calm access, specialized programs (e.g., Pelago, Maven, Sword), and a Lifestyle Spending Account for wellness activities. These offerings extend beyond core medical to support mental health and daily wellness needs.
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Leave & Time Off Breadth — Time-off programs cover PTO, sick/wellness time, paid holidays, and paid parental leave, with some Digital roles describing manager‑discretion “unlimited PTO.” This structure can offer flexibility for corporate/tech roles when team norms support it.
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Healthcare Strength — Core coverage spans medical, dental, vision, telemedicine/behavioral health, EAP, and optional protections like critical illness, accident, legal, ID‑theft, and pet insurance. The breadth indicates a comprehensive health offering on paper across physical and mental care.
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The Company
What We Do
TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. With decades of innovation experience across the world’s leading contact center technology platforms — plus in-house expertise in CX strategy, data and analytics, AI and more — TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes.
