Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
Team Description
Our team is looking for a Data Analyst who will report to a leader in our Sabre office. This role will collaborate across multiple functions, including but not limited to Sabre business units, Sabre Customer Care and TE&O Organizations to solve challenges internally and implement Dashboards using BI tools (Qlik, Looker etc.).
Role and Responsibilities:
- Performs analysis and reporting on Sabre Customer Care data and provide insights
- Partner with Sabre Customer Care and TE&O organizations to build Reports and Dashboards using BI Tools
- Should have experience with REST API to connect to different data sources such as SNOW, Salesforces, Genesys, Qualtrics etc. and extract data into Qlik
- Should have knowledge on how to write SQL Queries and basic knowledge of relational databases
- Analyze Customer care data for actionable information and communicate to leadership
- Should be able to support Qlik and other upstream or downstream system upgrades to ensure reports/dashboards are working correctly.
- Collaborate across multiple functions to capture business requirements for the report/dashboard development.
- Coordinate and complete special projects
Qualifications and Education Requirements:
- Minimum 4 years of relevant work experience
- Advanced English level both verbal and written
- Should have experience with Qlik or other BI tool, and nice to have Looker experience
- Proficient in Microsoft Office products with advanced PowerPoint and Excel expertise
- Strong analytical and critical thinking skills including data manipulation and modeling
- Should be a good team player and collaborate well with other functional teams/development teams
- Curious mindset and self-starter; ability to interpret data and communicate message clearly and concisely
- Excellent communication and people skills with an ability to work across an organization, developing key relationships
- Ability to work under tight deadlines
Benefits
- Work in modern Zonamerica campus alongside all the amenities it has to offer!
- Annual Performance bonus plans
- Development opportunities in country or globally
- We offer a competitive private health insurance for employees and eligible children
- Extra Paid Time Off (5 extra days each year)
- 3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers)
- Daily meal allowance
- End of Year Break
- Life Insurance
- Corporate Social Responsibility opportunities
- Recognition and acknowledgement programs
- Fun employee engagement and development events
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.
This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
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What We Do
We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry.
Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions.
Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.
Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry.
We provide an open and stable platform to deliver flexible, reliable and scalable solutions. Over the years, we have shaped and modernized the travel industry. We pioneered online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few.
Our travel marketplace transacts more than US$120 billion of travel spend per year. And we are the world’s largest provider of airline and hotel technology.
We have been named to the InformationWeek 500 list of the most innovative technology companies for 11 consecutive years. And InformationWeek named Sabre seventh on its list of the “Greatest Software Ever Written.”
