The Role
Want to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we’re just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup.
About Cents
Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. By building a market-leading SaaS product for this industry, we aim to revolutionize the industry through our suite of software (Cents Point of Sale) and hardware (Pulse, Penny, and Laundroworks) products.
Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We’re adding great talent to help achieve this mission, and that’s where you come in!
About The Role
As a Senior Data Analyst, you will play a key role in transforming complex data into clear, actionable insights that drive strategic business decisions across the organization. Leveraging your expertise in Looker, Snowflake, SQL, and advanced analytics, you will work closely with cross-functional teams and executives to translate data into impactful business strategies. Your strong communication skills will enable you to effectively present findings and influence decision-making at the highest levels.
We are looking for talent to join our growing team in NYC!
Key Responsibilities
- Develop, manage, and optimize data models, dashboards, and reports using Looker and Snowflake to support business analytics needs.
- Analyze large-scale datasets to uncover trends, patterns, and business opportunities.
- Collaborate with executives and business stakeholders to understand strategic goals and deliver data-driven insights that inform decision-making.
- Design and implement workflows and data product roadmaps that enhance data accessibility and usability across teams.
- Communicate complex analytical concepts clearly and effectively to non-technical audiences, including C-level executives.
- Drive continuous improvement by identifying gaps and proposing scalable analytics solutions.
- Ensure data quality, consistency, and governance across analytics platforms.
- Lead initiatives to automate reporting and analytics processes for efficiency and accuracy.
Qualifications
- 5+ years of experience in data analysis or a similar role with demonstrated proficiency in Looker and Snowflake.
- Strong SQL skills, with experience in query optimization and working with large datasets.
- Experience building and delivering executive-level presentations.
- Proven ability to translate business challenges into technical requirements and analytics solutions.
- Familiarity with cloud data platforms and data warehousing concepts.
- Startup experience preferred.
- Flexible mindset and willing to take on the unknown.
- Knowledge of financial and corporate metrics a major plus (ARR, NRR/GRR).
- Knowledge working with operational system data and building insightful product analytics a major plus!
About Us
There’s a Laundry List of Why You’ll Love Working at Cents!
We are leaders - Leadership is not exclusive to the management team, but something everyone at Cents embraces and wants to get better at.
We are overachievers - The only true way to predict the future is to build it yourself. No excuses. Give 100% at all times.
We are students - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
We are committed to diversity and tight knit community - We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Benefits and Perks
We offer great compensation packages, comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from-home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point.
- Competitive salary
- Equity
- Unlimited PTO and paid holidays
- Remote-first with offices in New York City and San Francisco
- Health benefits, including medical, dental, vision, mental health support, parental leave, life and AD&D insurance, and disability
- 401(k)
- Work-from-home and commuter benefits
- Laundry allowance to support our customers’ businesses
- Comprehensive training, learning, and development programming
- Access to hundreds of discounts and rewards from renowned vendors, including deals on health & wellness, travel, dining, auto insurance, and so much more!
Please be aware that all legitimate recruitment communications from Cents will come through our official channels (@trycents.com email domain, our official careers page, or verified phone calls following email introductions).
Also please note that we will never ask for money or sensitive financial information. If you are contacted through other means or asked for such details, please assume that the communication is not legitimate. Please forward any such communications to us at [email protected] and we can confirm this for you.
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The Company
What We Do
All-in-one Laundry Business Management Platform. Advanced POS, Employee Management, Pickup & Delivery & More.
