Innovate with purpose
At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
At BILL, we listen, learn, and lead—fostering collaboration and a drive for continuous growth. We’re committed to building a diverse and inclusive workplace that values each person’s unique skills and experiences. Even if you don’t meet every requirement, we’d love to hear from you—you might be just what we’re looking for, whether in this role or another.
✨ Let’s give businesses more time for what matters.
Make your impact within a rapidly growing Fintech Company
We are seeking an experienced Data Analyst with extensive data storytelling experience to join our CXO Insights & Reporting team, which supports various teams within the Customer Experience (CX) and Operations (O) functions at BILL. This position will play a pivotal role in weaving data from various sources into compelling data stories and insights, specifically as it relates to Voice of Customer (VoC).
Responsibilities:
- Build and enhance CXO data models to generate actionable VoC insights
- Develop compelling data visualizations and present VoC insights to senior leadership and stakeholders
- Collaborate with cross-functional teams to drive improvements in the customer experience
- Serve as a subject matter expert on CXO VoC data and a strategic thought partner for business initiatives
We’d love to chat if you have:
- BS/BA in a technical or data-related field (e.g., Economics, Mathematics, Business) or equivalent work experience required
- 5+ years in a Data Analyst or related role, with demonstrated success in data storytelling
- Proficiency in data visualization and presentation, with experience creating compelling insights
- Strong SQL skills
- Experience with data visualization tools (e.g., Tableau)
- Experience collaborating with CX and Product teams to enhance customer experience
- Fintech or startup experience preferred
- Strategy consulting experience is a plus.
Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones
Zone 1- San Francisco Bay Area CA (includes HQ), New York City, Seattle
$110,200—$132,100 USD
Zone 2- CA (Non San Francisco Bay Area), Austin TX, Massachusetts
$99,200—$118,900 USD
Zone 3 -Utah (includes Utah office), Houston TX (office), Florida, North Carolina
$93,700—$112,300 USD
What’s in it for you?
Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well.
Here is a preview of some of the amazing benefits here at BILL:
- 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
- HSA & FSA accounts
- Life Insurance, Long & Short-term disability coverage
- Employee Assistance Program (EAP)
- 11+ Observed holidays and wellness days and flexible time off
- Employee Stock Purchase Program with employee discounts
- Wellness & Fitness initiatives
- Employee recognition and referral programs
- And much more
Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.
BILL is an Equal Opportunity Employer that values diversity and inclusion. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.
We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact [email protected].
What We Do
BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms. BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. BILL is headquartered in San Jose, California. For more information, visit bill.com.
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