Senior Data Analyst

Articulate is looking for a Sr. Data Analyst to join our growing Data Team! A Sr. Data Analyst will work with structured data to solve tangible business problems through statistical analysis and data visualization.

The ideal candidate can support critical decision-making with data insights and reporting needs. While the role is primarily responsible for analyzing and deriving insights from data, it is expected to provide necessary support in building and improving Articulate’s data literacy and infrastructure.

What you'll do:

• Data Analysis:
• Translate business problems into quantitative questions.
• Perform analysis with multiple data sources to provide insights and actionable recommendations.
• Design and develop analytical and visualization solutions with tools such as SQL, R, Python, Looker, and Mixpanel to support ad-hoc, ongoing, and self-service analytics needs.
• Storytelling with data - synthesize insights into an overall narrative, prepare and deliver compelling data-driven presentations to communicate analytical stories to cross-functional stakeholders.
• NOTE: This Data Analyst role will have a particular focus on Product Data and Product Analytics. 




• Data Validation and Modeling:
• Collaborate with cross-functional teams in streamlining, standardizing, optimizing, and validating data-related processes. Collaborate with the Data Engineering team (e.g., Analytics Engineer and Data Engineer) in defining standards for data validation and integrity.
• Collaborate with the Data Science team in building data models to visualize, analyze, and predict key trends.




• Stakeholder Training and Support:
• Develop and maintain expertise in relevant data analysis/visualization tools.
• Assist internal stakeholders in understanding and utilizing data systems in their daily decision-making and planning.
• Partner with Analytics Engineers in implementing data quality control processes.
• Provide end-user training and updates for new and changing applications, as needed (e.g., Looker, Mixpanel).

What you should have:

• 3 -5 years of experience with data analysis, statistics, business intelligence or other relevant fields.
• SQL proficiency.
• Experience working with event data such as Segment data.
• Experience working with a product analytics tool such as Mixpanel.
• Proficiency with a business intelligence tool such as Looker.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Ability to assess data and provide specific insights and business recommendations through storytelling.
• Experience gathering business requirements, creating ad-hoc reports, and designing scalable solutions to automate those ad-hoc reports.
• Ability to foster collaborative relationships and support cross-functional teams throughout the company across technical and non-technical stakeholders.
• Continuous improvement attitude; ability to suggest and implement best practices.
• A team-first mindset with a scrappy mentality and a desire to continually learn.

Nice to haves:

• Experience with Mixpanel, Segment, Looker, dbt, and Snowflake.
• Experience in quantitative fields (e.g., Math, Statistics, Science, Engineering, a degree in one of those fields)
• Highly organized with strong attention to detail.
• Experience with Salesforce (or similar CRM), and Marketo.
• Dedicated to service and customer-oriented.

About us

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.

Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. 

Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories are welcome to apply and will be considered for this role in a manner consistent with applicable law. Offers of employment for this role shall be contingent upon successful completion of a background check, including a review of the candidate’s criminal history, in a manner consistent with applicable law.

Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [email protected].

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