About Us
- Analyze VIP user behavior across the full lifecycle — from tier qualification and upgrade/downgrade patterns to engagement, trading activity, and churn signals
- Build and maintain dashboards and automated reports to track VIP program performance, Earn product metrics, and key user health indicators
- Conduct deep-dive analyses on Earn product performance, including subscription/redemption flows, yield trends, asset allocation behavior, and user retention
- Identify high-value user segments, model LTV, and provide data-driven recommendations to support VIP tier design, benefits optimization, and retention strategies
- Monitor data quality and integrity across VIP and Earn systems, identifying and resolving metric discrepancies
- Support business and product teams with ad-hoc data requests, A/B test analysis, and impact assessments for new features and campaigns
- Develop and maintain data models and ETL pipelines for VIP and Earn-related datasets
- Collaborate with cross-functional stakeholders — including product, marketing, and finance — to define metrics, align on data definitions, and standardize reporting
- Provide actionable recommendations based on data findings to support user growth and monetization strategies
- Fluent in English and Mandarin (written and spoken)
- 5+ years of experience in data analysis, business intelligence, or a related analytical role
- Background in financial products, wealth management, membership/loyalty programs, or fintech required
- Strong proficiency in SQL and at least one analytical programming language (Python or R)
- Experience with BI/visualization tools (Tableau, Looker, Power BI, or similar)
- Solid understanding of user lifecycle analysis — activation, retention, churn, and LTV modeling
- Strong analytical thinking with the ability to translate complex data into clear, actionable insights
- High attention to detail and commitment to data accuracy
- Ability to work independently in a remote environment
- Comfortable working across different time zones
- Familiarity with crypto financial products — staking, flexible/fixed Earn, DeFi yield mechanisms, or structured products
- Experience analyzing high-value or tiered user programs (VIP, private banking, or loyalty tiers)
- Experience with statistical analysis, forecasting, or machine learning techniques
- Prior experience at a crypto exchange or digital asset platform
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Skills Required
- Fluent in English and Mandarin, written and spoken
- 5+ years of experience in data analysis, business intelligence, or a related analytical role
- Background in financial products, wealth management, membership or loyalty programs, or fintech
- Strong proficiency in SQL and at least one analytical programming language, Python or R
- Experience with BI or visualization tools such as Tableau, Looker, or Power BI
- Understanding of user lifecycle analysis, including activation, retention, churn, and LTV modeling
- Strong analytical thinking and ability to translate complex data into actionable insights
- High attention to detail and commitment to data accuracy
- Ability to work independently in a remote environment
- Comfortable working across different time zones
- Familiarity with crypto financial products, including staking, Earn, DeFi yield mechanisms, or structured products
- Experience analyzing high-value or tiered user programs, such as VIP, private banking, or loyalty tiers
- Experience with statistical analysis, forecasting, or machine learning techniques
- Prior experience at a crypto exchange or digital asset platform
What We Do
Since its inception in March 2018, Bybit has emerged as a leading cryptocurrency exchange, offering a comprehensive suite of tailored crypto services and product solutions meticulously crafted for retail and institutional traders alike. Trusted by millions worldwide, Bybit continues to push the boundaries of innovation, consistently refining and expanding its multi-spectral product offerings. At the heart of Bybit's mission lies the unwavering commitment to providing a secure, reliable, and transparent trading platform that empowers investors to seamlessly navigate the dynamic world of crypto. Whether you seek to explore Spot or Derivatives trading, harness the potential of Mining and Staking products, or leverage API support for algorithmic trading, Bybit empowers you to take control of your crypto journey. As pioneers in the ever-evolving Web3 landscape, Bybit meticulously curates and incubates innovative crypto projects, decentralized solutions, and data-driven research, fostering a vibrant ecosystem of crypto education and growth opportunities. Our core values of empathy, responsiveness, and continuous improvement permeate every aspect of our operations, shaping an inclusive environment where every individual feels valued and empowered. Bybit actively collaborates with regulatory bodies and institutions worldwide, playing a pivotal role in establishing robust safety and security frameworks, paving the way for a secure and dynamic future of crypto. Embrace the Digital Revolution with Bybit: Your Trusted Partner in the Crypto Frontier. #CryptoArk #Bybit
