Senior Data Analyst

Posted 7 Hours Ago
2 Locations
In-Office or Remote
Senior level
Digital Media • Fintech • Information Technology • Machine Learning • Financial Services • Cybersecurity • Automation
Ready to Transform the Future | Careers in Technology & Security
The Role
Designs and maintains business intelligence tools, dashboards, and data extraction processes. Performs source-system analysis, data profiling, ETL, data mapping, transformation-rule definition, testing, and dashboard performance troubleshooting. Uses SQL, Tableau, Alteryx, R, Python, SAS, Google Analytics, and Adobe Analytics to generate insights, predictive models, and reporting. Collaborates with business users and operations teams on user acceptance testing, deployment, and process improvements. The role is fully remote within the United States.
Summary Generated by Built In

Citizens Financial Group, Inc. (CFG) seeks a Senior Data Analyst for its Johnston, Rhode Island location.

Responsibilities:

•    Participate in the design, development and implementation of business intelligence tools to provide quality information and data driven insights to our business partners to facilitate improved decision making. 
•    Work with functional teams to access and understand data elements and identify process improvement opportunities. 
•    Conduct source system/data analysis and data profiling. 
•    Extract, Transform and Load data from data sources using SQL, API and Alteryx. 
•    Analyze KPIs and present them as Dashboards using Tableau. 
•    Provide support, monitor, and maintain existing Dashboards and Data Extraction process. 
•    Undertake data mapping from source to target and define transformation rules that meet the models created by Data Architects. 
•    Execute unit test of data populated in target data container, validating expected result and ensure quality & accuracy. 
•    Coordinate with business users for User Acceptance Test and with Operations team for code deployment to upper environments.

Qualifications:

Requires a Master’s degree in Analytics, Data Analytics or related field and 4 years of experience in the position offered, BI Developer, or a closely related position. Alternatively, employer will accept a Bachelor’s degree in the specified fields and 6 years of the specified progressive, post-baccalaureate experience.

Must have at least 4 years of experience with the following:

•    Utilizing advanced features in Tableau Desktop, including: parameters, LOD expressions, row-level security, set actions, parameter actions, data blending, geo spatial mapping, regression models, clustering, forecasting, Tabcmd and Dashboard Extensions to develop and maintain production reporting within an SDLC framework; 
•    Leveraging skills in Tableau Server Administration, including: managing projects, permissions and dashboard deployments to develop and maintain production reporting; 
•    Troubleshooting Tableau performance issues by decoding error codes to identify key issues; 
•    Utilizing Tableau’s order of execution; 
•    Utilizing Tableau’s JavaScript and REST API; 
•    Working with Tableau’s PostgreSQL database and related tables; 
•    Utilizing experience with advanced SQL Queries to extract data from Netezza, Oracle, Redshift and Microsoft SQL Server databases for ingestion into Tableau; 
•    Utilizing R and Python programming experience to develop predictive models and incorporate results in a Tableau dashboard; 
•    Building efficient Alteryx workflows and data pipelines to Extract/Transform/Load (ETL) Adobe Analytics clickstream data into Tableau to develop actionable end user reporting; 
•    Developing SAS Enterprise Grid Procedures to extract and normalize data from multiple databases for ingestion into multiple databases; and 
•    Building user segments and analyzing digital user behavior data, pathing and traffic patterns within Google Analytics and Adobe Analytics in order to develop Tableau reports.

100% telecommuting permitted from any US location.

Worksite: One Citizens Bank Way, Johnston, RI 02919 United States, 40 hrs/wk. EO employer.

For summary of benefits and to apply visit our website at https://jobs.citizensbank.com  and apply online (Job ID: 49054) or email resume and cover letter to [email protected] with subject line: 49054.

Direct applicants only. 
 

About Us

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.


Skills Required

  • Master's degree in Analytics, Data Analytics, or a related field
  • Four years of experience in the position offered, as a BI Developer, or in a closely related position
  • Alternatively, a Bachelor's degree in the specified fields and six years of specified progressive, post-baccalaureate experience
  • At least four years of advanced Tableau Desktop experience, including parameters, LOD expressions, row-level security, set actions, parameter actions, data blending, geospatial mapping, regression models, clustering, forecasting, Tabcmd, and Dashboard Extensions
  • At least four years of Tableau Server Administration experience, including projects, permissions, and dashboard deployments
  • At least four years of experience troubleshooting Tableau performance issues and decoding error codes
  • At least four years of experience using Tableau's order of execution
  • At least four years of experience using Tableau JavaScript and REST APIs
  • At least four years of experience working with Tableau's PostgreSQL database and related tables
  • At least four years of advanced SQL experience with Netezza, Oracle, Redshift, and Microsoft SQL Server databases
  • At least four years of R and Python programming experience for predictive modeling and Tableau integration
  • At least four years of experience building Alteryx ETL workflows and data pipelines for Adobe Analytics clickstream data
  • At least four years of experience developing SAS Enterprise Grid procedures to extract and normalize data
  • At least four years of experience building user segments and analyzing digital behavior, pathing, and traffic patterns in Google Analytics and Adobe Analytics

Citizens Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.

  • Parental & Family Support Policies include six weeks of fully paid parental leave for all parents, up to 16 weeks for birthing parents, 10 days of emergency back‑up care, and adoption assistance of more than $25,000. Recognition for adoption support underscores a strong family‑friendly posture.
  • Leave & Time Off Breadth Time off includes 11 paid holidays and up to 27 PTO days. The breadth of leave is presented as generous versus many peers.
  • Healthcare Strength Medical, dental, and vision options pair with an HSA that includes a company contribution, plus mental‑health access via Spring Health (eight no‑cost sessions), Hinge Health, wellness programs, and discounted gyms. Eligibility at 20+ hours per week broadens access to these resources.

Citizens Insights

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The Company
HQ: Providence, RI
17,000 Employees
Year Founded: 1828

What We Do

As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation

Why Work With Us

We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits, plus a diverse culture of people and perspectives, we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving, and we believe you can too.

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