Senior/Staff Data Analyst

• London, UK (primary)

• Remote (Europe)

Relocation available: Case by case

Work pattern:

• Remote across Europe, with hybrid working encouraged if you're near a Moonbase (around 2 to 3 days per week in the London office).

In this role, you'll help shape MoonPay's product and business decisions through data, combining deep analysis, experimentation, and strong stakeholder partnership to drive real impact.

You'll sit within our centralised Product Data team and work closely with Product and Engineering, owning analytics across the full product lifecycle, from defining problems and success metrics through to launching, measuring, and optimising products at scale.

Your work will directly influence product strategy, customer experience, and business health, helping teams make better, faster decisions through trusted insights and clear narratives. You'll also raise the leverage of the whole team by building reusable, AI-assisted analytics skills that let the wider org self-serve reliable answers.

This is a great opportunity for someone who enjoys turning complex data into clear direction, influencing decisions, and helping shape the future of high-impact financial and crypto products.

• Partner with product and business teams to run rigorous analysis (root cause, opportunity sizing, funnel drop-off) and turn it into clear, prioritised recommendations, moving across problem areas as priorities shift.

• Define, document, and maintain clear metric definitions and business context, so stakeholders can understand the performance of their area and AI tools can interpret our metrics correctly (e.g. Transaction Success Rate, Fraud Rate).

• Set up tracking and monitoring for new launches and changes, and quantify and measure their impact on KPIs.

• Build and maintain a reporting layer, with automated alerting and root cause analysis that flags when KPIs move unexpectedly and why.

• Design, run, and interpret experiments, from A/B tests to quasi-experimental methods like difference-in-differences when randomisation isn't possible.

• Model robust, trusted data in our dbt and BigQuery layer, safeguarding its quality through testing, documentation, and certification in collaboration with engineering.

• Create reusable, AI-assisted analytics skills that scale the team's impact and help Product and Engineering self-serve.

• Communicate complex concepts and findings to technical and non-technical audiences across different teams, while ensuring clarity and understanding to drive critical business decisions.

Must-have experience and skills

• 5+ years of hands-on experience as a data analyst or data scientist, preferably in a product-focused role.

• Advanced SQL and data visualisation are second nature to you.

• Hands-on experience building data models in a modern cloud warehouse and transformation framework (e.g. dbt with BigQuery, Snowflake), with a strong instinct for data quality.

• A solid grasp of statistics and probability, including experiment design and interpretation (A/B and quasi-experimental methods such as difference-in-differences).

• A working understanding of how a payments or fintech business operates, including fraud, chargebacks, KYC/AML, and payment success rates.

• Comfort using AI-assisted and LLM tools to accelerate analysis, and curiosity about building reusable skills that scale your impact.

• Exceptional communication and stakeholder skills. You can distill complex findings for any audience up to C-level, and lead projects independently.

Nice-to-have experience

• Familiarity with our stack (dbt, BigQuery, Looker, Python) and AI tooling such as Claude Code.

• Hands-on financial crime, payments, or fraud analytics experience.

• Experience working in start-ups or scale-ups.

• A crypto-native perspective and experience with on-chain and blockchain data (e.g. Dune, Flipside, Chainalysis).

• Experience making data self-serve for non-analysts (e.g. semantic layers, metric stores).

Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learned, diversity cannot.

• 💰 Competitive salary package

• 🤝 Equity package: financial freedom starts with our employees, so all employees have ownership at MoonPay

• 📈 Pay-for-performance equity bonus: those who drive outsized outcomes receive outsized rewards

• 🚀 Moonshot award: we honor exceptional impact. 20 employees a year, each earning a $250,000 equity grant

• 📊Pension: employer contributions from day one

• 🎁Employee referral program: refer great people, earn 10K in USDC

• 🏝 Flexible Time Off: choose when to work and when to switch off

• 🔋Recharge Period: end-of-year company-wide time off to rest and reset

• 🎂 Birthday leave: take the day off to celebrate you

• 🍼 Enhanced parental leave: more time with family, no second thought

• 🌍 Hybrid working schedule: work fully remotely or from your nearest Moonbase

• 🚆 Commuter benefits: public transport to and from the office

• 🩺 Private healthcare benefits: to protect you and your loved ones

• 🧘 Wellhub wellness membership: access to gyms, studios, classes, and wellness apps in one membership

• 🤖 Enterprise access to the latest AI tools: Claude, ChatGPT, Gemini and whatever's next

• 🍱 Lunch credit: meals covered on the days you're in the office

• 🪑 Home office setup allowance: build the home office of your dreams

• 👛 Remote working allowance: those working fully remotely get a little extra for utilities

• 🌕 Monthly product budget and zero-fee crypto transactions

• 📚 $1,000 Annual training budget: we support your learning journey

• 🎯 High Potential Program: structured development, mentorship, and stretch opportunities

• ✈️ Regular remote company offsites: high-impact in-person sessions and hackathons

• 🚲 (Ireland) Cycle to Work scheme: tax-efficient bike, gear, and safety kit

• 🔌 (UK) EV Salary Sacrifice: lease an electric vehicle through pre-tax salary