At Zalando, we believe that an article that doesn’t fit well is the wrong article for our customers. As a Senior Data Analyst in the Size & Fit team, you will play a key role in addressing the challenge of finding the right fit in online shopping. Our mission involves gaining a deep understanding of customers’ preferences related to size and fit, as well as a comprehensive knowledge of the assortment attributes and measurements from our brands. The real magic happens when we successfully match both.
In this role, you will collaborate closely with the Engineering and Applied Science team and act as a bridge to Product, Business. You will measure and analyze how the solutions we provide to our customers are impacting our business, and your insights will enable strategic commercial decisions at Zalando. Would you like to bring in your skills to shape a great experience for millions of customers when buying clothes online?
ABOUT SIZE & FITAt Zalando, we deeply understand that Size Matters. We are excited to use our unique and large article and customer datasets to tackle this challenge using ML and Computer Vision techniques.
You will join our multidisciplinary Zurich & Berlin-based Size and Fit Team, composed of Machine Learning Researchers, Software Engineers, Designers, Product and Business Managers from 30+ different nationalities. We provide advice on customer size and fit choices and conduct focused experiments using emerging technologies to solve the challenges.
You will take on this complex and important topic working side by side with our Product Specialists and Applied Scientists. We have great problems to solve, a huge customer base to impact, and we are a team that loves to have fun. 'Size and Fit' is a human topic. We use machines to help solve our customers’ challenges. But we never forget—size and fit success is defined by how customers feel when they wear fashion.
Bring your business data-driven analytical approach to the Size & Fit Team; you generate hypotheses and try to test them by performing descriptive, exploratory and quantitative analyses. You can translate metrics from algorithmic and data products into actionable business insights. You know when a hypothesis can only be tested by an experiment, and you can help create and drive them.
You are the connector between the Engineering team and the Product team. You can translate the Size and Fit benefits to answer complex business questions and identify and measure commercial opportunities.
Be a reliable partner for the Size & Fit Team when related to commercial reporting and analytics, and support the Team with more complex analysis.
Avoid working in silos by collaborating with cross-functional leaders from Engineering, Applied Science, Product, Content and Customer Analytics to drive innovation. You incorporate data from different sources within and outside of Zalando to drive projects.
You have a proven track record of 5+ experience as a Data Analyst or similar role. A university degree in Mathematics, Economics, Computer Science, Quantitative social science, or a comparable subject.
Strong technical background with advanced SQL skills and programming background, including, but not limited to, Python, Spark, and Google Big Query. Excellent knowledge in coding for data retrieval, processing, exploration and analysis. Constant drive and tenacity to learn new techniques and tools are a must.
Understanding of the economics of online platforms and/or online fashion retailers, as well as the commercial KPIs governing their success.
Strong communication to convince technical and non-technical audiences with the insights you generate and compelling data-driven storytelling that enables decision-making.
Enjoy working cross-functionally; you have great stakeholder management skills to work with different levels of management to support, challenge, and bring solutions.
Hands-on mentality, a person who always finds solutions to challenges. You are proactive, can adapt quickly to changes, and always remain focused on our quality objectives.
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available
Drive your development through our training platform
Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us
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What We Do
Welcome to Zalando. Here’s some key info about us: Our position and vision: - We’re Europe’s leading online platform for fashion and lifestyle - Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty - Our vision is to become The Starting Point For Fashion. Our offering: - Our assortment of international brands ranges from world-famous names to local labels - Our platform is a one-stop fashion destination for inspiration, innovation, and interaction - As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand. - Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs. Our beliefs: - Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I - We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.
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