Senior Data Analyst, Sales & Automation

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy. 

🤝 Our commitment to being a force for good. 

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

We are seeking a dynamic and analytical Data Analyst to join our Sales team, taking ownership of the global sales pipeline strategy. This role will be instrumental in optimizing the sales funnel, streamlining processes, enhancing our lead generation stack, and ensuring all information in Salesforce is up-to-date.

THE JOURNEY

• Pipeline Management: Use analytical skills to ensure accurate and up-to-date tracking of pipeline data, identifying gaps and proposing improvements globally.
• Data Analysis & Insights: Gather, analyze, and interpret lead data to provide actionable insights that enhance lead generation strategies, improve lead quality, and boost conversion rates.
• Lead Scoring Development: Create and refine machine learning lead scoring models to prioritize leads for the sales team. Utilize data analysis to identify trends in lead behavior and optimize segmentation strategies.
• Reporting & Visualization: Design and maintain dashboards and reports that track key performance indicators (KPIs) related to lead management, including lead source effectiveness, conversion rates, and sales funnel performance.
• Process Optimization: Collaborate with cross-functional teams to streamline lead management workflows, improve data accuracy, and ensure efficient handoffs between marketing and sales.
• Data Quality Assurance: Monitor and maintain data integrity within Glovo's CRM systems (Salesforce). Identify and resolve data quality issues to support accurate lead tracking and reporting.
• Experimentation & Testing: Conduct A/B testing and other experiments to assess the effectiveness of lead generation campaigns and strategies. Use results to inform future initiatives and optimize performance.
• Stakeholder Management: Collaborate closely with local and regional commercial teams, as well as Delivery Hero, to establish and enable effective product setups, monitor performance, and provide visibility into key metrics and KPIs.

WHAT YOU WILL BRING TO THE RIDE

• Bachelor’s degree in Business, Engineering, Mathematics, Statistics or related field.
• 3 years of work experience, outside of an academic and internship setting, in a quantitative analysis role, preferably with 2 years in Sales Operations.
• Mastery in SQL and statistical programming (Python/R) and experience working with analytics/ds libraries such as Pandas, SciPy, Seaborn, Jupyter/iPython notebooks, R Markdown
• Knowledge of BI tools such as Looker, Tableau, and practical experience analyzing data, program metrics, and performance
• Ability to engage internal and external stakeholders through excellent communication skills.
• Fluency in English is a must.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!