Senior Data Analyst, CAR-T Commercial Operations and Analytics

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Data Analytics & Computational Sciences

Job Sub Function:

Business Intelligence

Job Category:

Professional

All Job Posting Locations:

Horsham, Pennsylvania, United States of America

Job Description:

Johnson & Johnson is recruiting for a Senior Data Analyst, CAR-T Commercial Operations & Analytics, located in Horsham, PA.

About Oncology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

The Senior Data Analyst, CAR-T Ops & Analytics is accountable for the continued delivery of real-time, recurring, and ad hoc CARVYTKI® data for specific stakeholders and use cases. This position will be responsible for providing stakeholders with customer-specific trends and to document shifts in customer behavior based on specific operational actions the team is taking.

 Key Responsibilities

• Engages proactively with stakeholders to understand customer needs and identify opportunities to solve problems through data visualization, data science and/or AI

• Serve as the Business Product Owner for the CARVYKTI® Order Fulfillment Digital Twin system, defining long-term strategy and executing scenario-based planning using the tool

• Serve as the Business Product Owner for internal applications supporting the Commercial Operations & Analytics team and NEST team, focused within the PowerApp technology

• Identifies opportunities for AI automation and implementation within the data and analytics processes and products

• Connects quantitative metric-driven insights and qualitative field insights to drive actionable wins for customers

• Leads data visualization and/or AI-based projects to enable key stakeholders to drive actions from analytical insights

• Completes recurring reporting needs for stakeholder teams including field-facing and internal teams

• Fulfills ad hoc data requests from key stakeholders in compliance with data governance

• Provide training and support for use of data, dashboards, and visualizations

• Through analysis of data, stakeholder feedback, and VoC, identify opportunities and present findings to drive operational improvements

This is not a comprehensive listing of job functions. Other tasks may be assigned, as needed.

Job Qualifications:

• A minimum of a Bachelor's degree is required.

• 5 years of data analytics experience, with at least 2 years of experience in the pharmaceutical industry is required.

• Ability to understand key business questions and provide summarized answers using a variety of data analysis or AI tools

• Ability to work as an individual contributor and team member is required

• A deep desire to explore AI technologies and how to implement them

• Proficiency with Excel, Tableau, Salesforce, and/or other AI tools is required

• Proficiency with PowerApps is recommended

• Experience building and maintaining stakeholder relationships

• Capable of prioritizing multiple projects and requests

• Excellent communication skills (written and oral)

• This position is based in Horsham, PA and requires up to 10% travel

• Prior healthcare marketing and/or customer-facing experience is preferred

• Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time

This role reports to the Senior Manager, CAR-T Commercial Operations & Analytics.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Business Process Management (BPM), Business Requirements Analysis, Business Savvy, Coaching, Communication, Compliance Management, Cross-Functional Collaboration, Data Savvy, Fact-Based Decision Making, ISO 9001, Leverages Information, Operational Excellence, Problem Solving, Process Optimization, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Standard Operating Procedure (SOP)