Hi! We’re hipages, an ASX-listed tech company and Australia’s #1 digital platform connecting households with trusted home improvement businesses. We're on a mission to transform the home improvement industry to build better lives for everyone.
With teams across Australia, New Zealand, the Philippines and Vietnam, we work as one team with a shared purpose. We’re proud to be a certified Great Place to Work and WORK180’s #1 Employer for Women. At hipages, you’ll find real impact, career growth and a workplace where everyone belongs.
About the role:
This is a 12-month parental leave contract. As a Senior Data Analyst, you'll be supporting the organisation through data driven insights. You'll work closely within the data team to support and deliver immense value to the business. Your role contributes to the development and execution of hipages commercial strategy.
You'll be influential in supporting the hipages marketplace as we continue to evolve and apply your experience to find the best experience for our customers. But most importantly, you’ll be joining a top-notch data team with experience and skills across all facets of data from engineering to machine learning.
You’ll work as part of a dynamic team, supporting the company with reporting, insights and analytics capabilities across various projects and disciplines from channel performance to segmentation and reporting.
Why join our Data team?
- 💻 Hybrid working model
- 🪴 In-house Talent Development team to prioritise personal and career growth
- 💰 Competitive salary, benefits and perks, plus equity via our Employee Share Program
- 🤸 Cross-functional collaboration across Product, Engineering, Marketing and Commercial teams
- 🧑🏫 Hands-on learning opportunities and workshops for continuous upskilling
How you will add value:
- Develop a framework to present insights to the business and advise on potential enhancements to the product.
- Analysing data, trends, and results, as well as translating into business impact for stakeholders.
- Drive / Analyse the acquisition funnel to uncover insights and opportunities that drive jobs and tradie growth.
- Support the teams with data to help inform use cases and requirements.
- Contribute to growing our user base by supporting segmentation strategies to build a customised consumer experience.
- Facilitate, orchestrate and measure the effectiveness of feature experiments.
About you:
- Data analytics experience for an e-commerce or technology company
- Experience working with enterprise data warehouses
- Passionate about all things data, and the ability to digest complex data and storytelling
- Organise data findings and synthesise them with business results to form high-level business recommendations
- Communication skills with effective stakeholder management & conflict resolution skills
- Advanced level of SQL or equivalent
- Strong working knowledge of BI tools (i.e. Tableau, PowerBI, Looker, etc)
Nice to haves:
- Relevant experience in a marketplace or digital-native organisation
- Experience in Google Analytics and AB testing for SaaS products
- Experience in forecasting and statistical modelling
- Understanding of ETL framework and ETL tools
- dbt (Data Build Tool) or data modeling experience
- Intermediate programming language experience in Python
- Databricks or Snowflake experience
- Salesforce experience
- Tertiary degree qualified, ideally in areas of Business Analytics and Management, Statistics, Data Science, Economics, Actuarial Studies, or related field.
Life at hipages:
We’re more than just a workplace. We’re a place where you can be yourself, do great work and grow your career. Recognised as a Great Place to Work, our inclusive, supportive culture helps people thrive.
You’ll use the best tools and tech, with real impact on our products and customers. We invest in your development and lead with coaching, not micromanagement – it’s why 85% of our team say their leader is great. And there’s more:
- Diverse, collaborative teams that love solving problems
- Agile squads, hackathons, off-sites and roadshows
- Extra leave for birthdays, volunteering, and more
- Healthy snacks, continental breakfast and fresh fruit
- Sydney CBD office near Town Hall and Gadigal Stations
- Tailored growth support, mentoring and stretch projects
- A vibrant social scene - we work hard and have fun doing it
We prioritise Diversity:
At hipages, innovation and collaboration thrive in diverse and inclusive teams. We don’t expect you to know everything - we care more about who you are as a person, a team member, and a leader. We’re proud to be endorsed by WORK180 for supporting women’s careers and we value diversity across culture, age, gender identity and sexual orientation. Research shows that men often apply when they meet just 60% of the criteria, while women and minority groups wait until they tick every box. If you think you’d be a great fit - even if you don’t meet every requirement - we’d love to hear from you.
We’re also a Circle Back Initiative Employer, which means we commit to responding to every applicant.
#LI-JL1 #LI-Hybrid
Skills Required
- Data analytics experience in an e-commerce or technology company
- Experience working with enterprise data warehouses
- Ability to interpret complex data, synthesize findings with business results, and communicate high-level recommendations
- Stakeholder management and conflict resolution skills
- Advanced SQL or equivalent experience
- Strong working knowledge of BI tools such as Tableau, Power BI, or Looker
- Experience in a marketplace or digital-native organization
- Google Analytics and A/B testing experience for SaaS products
- Forecasting and statistical modelling experience
- Understanding of ETL frameworks and ETL tools
- dbt or data modeling experience
- Intermediate Python programming experience
- Databricks or Snowflake experience
- Salesforce experience
- Tertiary degree in business analytics, management, statistics, data science, economics, actuarial studies, or a related field
What We Do
hipages provides a better, smarter way to connect tradies and homeowners and get the job done well. We are on a mission to make home improvement effortlessly efficient. Our aim is to create a seamless experience for tradies and homeowners in place of the current unreliable - and unproductive - process that makes it a feat of mutual endurance. We build technology that solves the frictions of an industry ready for optimisation, by redesigning the tradie/client relationship and transforming the way trade businesses operate. To date, over two million Australians have changed the way they find, hire and manage trusted tradies to get a job done around their home. Our team & culture You’ll join a community of bold thinkers and good people - smart, curious, and always up for a laugh. We’re a proudly Aussie tech company with teams across four locations, united by purpose: transforming the trade industry and building better lives for everyone. We’re values-led in everything we do, creating meaningful and memorable experiences for everyone who engages with the hipages brand, from teammates to tradies to homeowners. Our culture is driven by care, kindness, collaboration and impact. We grow together, learn from each other, and have a blast while doing it, whether we're building tech or bonding at our latest social - you belong here. We also love celebrating everything, and we mean everything! Check out our Instagram page to get the picture - @hipagesteam.
