Senior Cybersecurity Platform Operator- External

We're looking for an energetic, hard-charging individual able to keep up in an exciting and fast-moving perimeter security operations team that is engaged in several high-profile security projects to enhance Fidelity’s security posture. The job involves performing functions related to Network and Perimeter specialized Security Engineers, including Web Application Firewall, Email Security, Network and Cloud security.

Candidates must be adaptable and able to work in a fast-paced environment where learning new skills and understanding new system architectures quickly is key to success. 

The Team

The Senior Cybersecurity Platform Operator External will work on the external defense team to ensure indications of compromise are promptly identified and stakeholders are informed with actionable and complete information. This role will assist and coordinate with incident response staff, threat intelligence, vulnerability management, and SOC teams during response activities and cyber investigations. This position works closely with our ISO for each Business Unit and directly with internal and external customers.

The Expertise You Have

Technical:

• Perimeter and cloud security Expert with an outstanding understanding of the latest practices and trends in edge security.

• Deep familiarity of foundational security principles, techniques, and standard methodologies such as authentication, authorization, logging, monitoring for baseline deviations for detecting external threat attacks.

• Strong experience in Web application firewall, DDOS, Account Takeover and API Security. Solid knowledge of application & operations security vulnerabilities (e.g., OWASP Top 10) and mitigation techniques.

• Understanding and managing Akamai / AWS / Azure Web Application Firewall security configurations.

• Conduct security investigations and lead security incident response in a cross-functional environment and drive incident resolution. Be a technical and process subject matter expert.

• Monitoring and Log Analysis Expertise​ - Web logs, NetFlow and Packet Analysis ​

• Good knowledge of Email Security (EOP), Email Security, Network IDS/IPS.

• Advance experience on Splunk or other SIEM (Security information and event management) ​

• Coding/scripting experience in one or more general purpose languages. Interest in automation is a plus. 

Behavioral

• Positive personality and can-do attitude; you also have good communication skills with an excellent command of the English language.

• Open-minded, empathic and a team-mate with a partnering approach and an enthusiastic and motivated personality, with demonstrated experience in solving complex challenges and high attention to detail.

• Intellectually curious and therefore remain abreast of new technologies and developments relating to technical products that might be used enterprise wide and software delivery methodologies

• Proven track record building technical rapport and enduring relationships within diverse teams.

• Team player with excellent interpersonal & communication skills (written and verbal)

• Senior technical and non-technical Stake holder management skills

The Skills You Bring

• 5 to 7 years of security experience desired, preferably in a matrix-driven corporate environment.

• Proven experience troubleshooting and simulating HTTP client requests (e.g., curl, postman, HAR file analysis).

• Strong understanding of core networking concepts (e.g. – TCP/IP, DNS, HTTP, proxy, load-balancing, etc.) and Email Security.

• Functional experience with Splunk, SIEM, or other log aggregation & analysis technologies.

• Experience with cloud solutions such as AWS or other IaaS/PaaS/SaaS environments.

• Ability to interact with both technical and non-technical staff, including management and executives, with experience articulating technical material in business terms.

• Functional understanding of network controls and policies to stop cyber threats.

• Familiarity with external facing security controls that can stop external attacks that may occur such as WAF tuning, Bot management, API protection, network policy governance, troubleshooting, and incident response.

• Familiarity with criminal activities and the attacks that may occur in each layer of the OSI model. 

• Ability to make information security risk determinations based on intelligence analysis.

• Understanding cyber threats, malicious cyber threat actor motivations, and capabilities relevant to regions of interest.

Education and Certifications

• Bachelor's degree in computer science

• Industry certifications in cyber security incident management, such as, Certified Information Systems Security Professional (CISSP), GIAC and other related credentials.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.