Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
We are seeking an experienced Technical Project Manager to lead complex IAM initiatives across the enterprise. In this role, you will serve as the primary delivery owner for identity and access management projects, translating business requirements into technical roadmaps, coordinating across infrastructure, security, and application teams, and ensuring projects deliver value on time and within scope. You will combine strong project management discipline with hands-on technical understanding of IAM platforms, controls, and architectures.
This position sits at the intersection of business delivery, technical architecture, and operational governance. You will manage initiatives ranging from platform migrations and policy implementations to new capability deployments and organizational transformations in IAM.
What You'll Do
Project Planning and Scope Management
- Define project charters and scope for IAM initiatives, breaking implementations into manageable workstreams and phases
- Develop schedules, resource plans, and cost estimates with technical leads
- Establish success criteria and KPIs aligned with business objectives
Stakeholder Coordination and Communication
- Lead governance boards and steering committee reviews
- Communicate status, risks, and decisions to technical and business audiences
- Coordinate across infrastructure, security, applications, and business teams, managing dependencies and escalations proactively
Technical Delivery Oversight
- Provide technical project leadership on platform implementations (Okta, CyberArk, Saviynt, etc.)
- Track and manage technical workstreams from design through deployment
- Collaborate with architects and engineers to ensure solutions meet requirements, standards, and compliance
Risk and Change Management
- Identify, assess, and mitigate project risks
- Develop and execute change management plans for organizational transitions
- Plan and manage cutover activities, rollbacks, and contingencies, supporting post-implementation review
Operations Enablement and Training
- Coordinate training and documentation for operations and support teams
- Develop operational runbooks and procedures for new capabilities
- Support knowledge transfer and team readiness
Metrics and Continuous Improvement
- Track and report project metrics (schedule variance, budget variance, scope adherence)
- Monitor value realization against post-implementation targets
- Identify and implement process improvements in IAM delivery
What We're Looking For
- Strong knowledge of IAM platforms/architectures (Okta, Active Directory, PAM, IGA) and identity governance/compliance controls
- Advanced project management skills (planning, scheduling, budgeting, risk) with Agile/Waterfall/hybrid experience
- Excellent stakeholder communication and ability to translate technical architecture into business context
- Bachelor's degree in computer science, information systems, business, or related field
- 10+ years in project/program management; 5+ years managing IAM, security, or enterprise IT projects
- 3+ years hands-on with enterprise IAM platforms (Okta, Saviynt, or equivalent); proven success leading complex multi-team initiatives and platform migrations
Preferred Qualifications
- PMP, PRINCE2, or equivalent certification
- Cloud platform experience (AWS, Azure, GCP) and SAFe/agile facilitation
- Knowledge of IAM governance standards (NIST, CIS, SOC 2) and zero-trust frameworks
Location
United States
The US national base salary range for this position is from
$88,200.00 - $163,800.00The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus, which rewards participants based on company and individual performance.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Skills Required
- 8-10 years of experience
- Bachelor's degree in an appropriate field or equivalent work experience
- Proven working experience in project management
- Proven working experience in Identity and Access Management and cybersecurity
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills, attention to detail, and multitasking ability
- Project Management Professional (PMP) or PRINCE2 certification
American Express Global Business Travel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express Global Business Travel and has not been reviewed or approved by American Express Global Business Travel.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, vision, life, disability, and access to physician consultations in some cases. Emotional and mental-health resources are also highlighted, including counseling, crisis support, and webinars for employees and immediate families.
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Leave & Time Off Breadth — Time off and flexibility options are portrayed as broad, including PTO that combines vacation and sick time, with potential to purchase additional vacation in some locations. Flexible arrangements are described as available in parts of the organization, including remote work and options like part-time schedules, job sharing, and sabbaticals where supported.
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Retirement Support — Retirement support is positioned as available through locally competitive programs, including a U.S. 401(k) with employer matching after a service period. Ownership-related benefits are also present via an employee stock purchase plan offered in many countries.
American Express Global Business Travel Insights
What We Do
American Express Global Business (Amex GBT) is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, meetings & events for companies of all sizes. Our solutions include: Egencia: the leading software as service travel platform for small and medium-sized enterprises (SMEs). Ovation: the solution synonymous with high-touch travel service. The Neo Technology Group: a technology-focused team that builds cloud-based travel solutions. Meetings & Events: providing solutions for a single meeting or an entire meetings portfolio. Global Business Consulting: customized services to help clients optimize their travel program.
Why Work With Us
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success. Ready to explore a career path? Start your journey with us - apply now!
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