Senior CX Marketing Consultant (Remote | Germany | Austria)

Posted 15 Days Ago
Be an Early Applicant
5 Locations
In-Office or Remote
Senior level
Marketing Tech • Consulting
The Role
Lead CX and marketing strategy for clients using HubSpot and related technologies. Deliver setups, training, audits, integrations, reporting, workshops, and ongoing consultancy to improve customer experience and marketing performance while mentoring junior consultants.
Summary Generated by Built In

Welcome to Huble 👋, a HubSpot’s 2024 global partner of the year!

Huble is an international digital business & CRM consultancy and an Elite HubSpot Partner. We help businesses scale and optimize their sales, marketing, and service operations through cutting-edge digital strategies and CRM-driven transformation. Our clients range from mid-sized businesses to global enterprises, and we pride ourselves on our ability to deliver strategic and creative consulting and advanced technology solutions.

As a Senior CX Marketing Consultant, you will play a pivotal role in transforming our customers' CX performance, helping clients implement best-in-class CX processes and strategies, related technology, and enablement strategies. We’re looking for a strategic, innovative and results-driven Senior Consultant who can bridge the gap between business strategy and CX execution. You will work closely with clients to analyze and optimize their CX processes and strategies, leveraging the HubSpot platform and other technologies to drive business growth.

🚀 Here are a few of the tasks you'll get to work on:

  • Design and execute a cutting-edge marketing strategy and framework, adeptly anticipating and meeting the unique demands of our valued clients. Your goal will be to ensure exceptional client satisfaction throughout the entire process.
  • Initial setup and training for clients. The work will involve setting up tools after the Solution Architect has completed their architecture and configuration.
  • Provide continuous consultancy for clients by managing a wish list of client needs and goals.
  • Take ownership of integration projects in which you actively participate, from a Marketing and CX perspective.
  • Analyse and provide recommendations on how clients can follow marketing and technology best practices through technology audits.
  • Ensuring integrated reporting across the tech solutions to enable closed-loop reporting and ensure integrations meet these criteria.
  • Keep up to date with and communicate new technology products, features and changes to existing features within the marketing space.
  • Provide expertise in technology features and how to leverage these for marketing & relevant communications.

🏗️ To excel in this role, you should have the following:

  • 7+ years' experience in digital marketing, preferably in a client-facing consulting or specialist role within a digital agency or consultancy.
  • Solid knowledge HubSpot.
  • Exceptional client-facing skills, with the ability to build relationships with stakeholders at all levels.
  • Strong presentation and facilitation skills—able to drive workshops and executive discussions.
  • Experience leading cross-functional teams and mentoring junior consultants.
  • A strong business acumen and the ability to conduct engaging presentations.
  • Hands-on experience with online marketing tools, methodologies, and practices.
  • Familiarity with agile marketing and the ability to adapt to changing processes.
  • A solid understanding of Inbound Marketing and Customer Experience (CX) Marketing.
  • Technical proficiency and the ability to quickly grasp our technology stack.
  • A continuous learning mindset—staying up to date with industry trends and new sales enablement technologies.
  • Comfortable working in a fast-paced, high-growth environment.
  • Basic knowledge of HTML and CSS is a plus.

⚡️ These personal qualities are key to your success:

  • Innovative and driven by an entrepreneurial spirit.
  • Outstanding interpersonal skills, adept at working independently or collaboratively.
  • Emotionally intelligent and displaying maturity.
  • Exude enthusiasm and a deep passion for your work.
  • Possess an impeccable attention to detail and meticulousness.
  • Focused on delivering quality results at all times.

🛣️ Interview Process:

  • Video Interview/Intro Call (15 min)
  • 1st Interview (30 min)
  • Assessment
  • Presentation Interview (60 min)
  • Final Interview (30 min)

🎁 As part of the remuneration package, you will receive the following:

    • 🌍 Work from anywhere - Enjoy the freedom of remote work within the country of employment.
    • 👭 Quarterly social events - get to bond with your co-workers during our quarterly get-togethers.
    • 🪑 Create your ideal workspace - Receive a budget to set up your home office with your preferred desk and chair.
    • 💻 Choice of devices - Choose between a MacBook or Windows Laptop, complete with a monitor and mouse.
    • 🌴 Generous leave policy - Enjoy 28 annual leave days, in addition to Public and Banking Holidays, and receive 1 bonus day for special occasions like your Birthday.
    • 🧘 Flexible working hours - Benefit from flexible working hours to accommodate your personal needs, whether it's for leisure or family commitments.
    • 👕 Show your company pride - Get your hands on Huble Swag.

🤝 Keen to Huble with us?

If you are ready to take on this exciting opportunity and join our team, we would love to hear from you. Apply today and let's Huble together!

NB: Please note that candidates must have the legal right to work in Germany or Austria.

Skills Required

  • 7+ years' experience in digital marketing (preferably client-facing consulting or digital agency)
  • Solid knowledge of HubSpot
  • Exceptional client-facing skills and ability to build relationships with stakeholders at all levels
  • Strong presentation and facilitation skills, able to run workshops and executive discussions
  • Experience leading cross-functional teams and mentoring junior consultants
  • Strong business acumen and ability to conduct engaging presentations
  • Hands-on experience with online marketing tools, methodologies, and practices
  • Familiarity with agile marketing and adaptability to changing processes
  • Solid understanding of Inbound Marketing and Customer Experience (CX) Marketing
  • Technical proficiency and ability to quickly grasp the technology stack
  • Continuous learning mindset and staying up to date with industry trends
  • Comfortable working in a fast-paced, high-growth environment
  • Legal right to work in Germany or Austria
  • Basic knowledge of HTML and CSS
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The Company
Chicago, IL
156 Employees
Year Founded: 2012

What We Do

Huble is a global, HubSpot, marketing & creative consultancy helping companies to constantly evolve their business performance using both its HubSpot expertise, and its strategic consultancy, across marketing, creative and sales. Certified for ISO/IEC 27001:2013 security compliance in each of its seven international businesses, its 175+ employees work with medium & large enterprises on a global basis. Huble now has 500+ successful HubSpot CRM implementations and over 13 years of experience in expertly steering its clients through their digital transformation journeys. The Group operates with offices and client engagement/consulting teams in the UK, USA, Canada, Germany, Belgium, Singapore and South Africa.

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