What you'll do
- Optimizing the merchant experience with Trustly
- Engage with new and existing merchants to fully understand their needs from a payment product, and design and present a solution for them
- Support the technical onboarding process for new merchants end to end
- Identify and drive performance improvements for existing merchants through rigorous data analysis
- Analysing product performance data from our merchants, making recommendations, and overseeing the implementation
- Being able to identify where there are product performance gaps versus benchmarks
- Analysis alone will not be sufficient, but also deriving clear recommendations will be key to unlocking "trapped" value from our merchants
Who you are
- 4+ years of relevant experience in the online payments industry, preferably within the E-com, financial services, or at a PSP
- Ability to articulate complex technical information and presenting to merchants and partners
- A data driven approach and the ability to leverage data to identify and drive opportunities
- Able to navigate internally between various functions and teams, from Commercial to Product to Finance
- Can-do attitude with the ability to find solutions to the most difficult problems
- Proactive and diligent approach to work
- SQL, JIRA and Confluence experience is preferred
- Comfortable with regular travel within Europe
Similar Jobs
What We Do
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike. One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy. Oh, how the times have changed. Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts? For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another. At Trustly, we work hard to make online payments easy.
Why Work With Us
At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.
Gallery
