Senior Customer Success Manager

Posted Yesterday
Hiring Remotely in United States
Remote
5-7 Years Experience
Software
The Role
Senior Customer Success Manager role at Whip Around, a SaaS scale-up providing fleet technology solutions. Responsible for maintaining customer success, retention, and loyalty by optimizing business through adoption, growth, and retention. Key responsibilities include driving revenue growth, continuous customer value attainment, and being the voice of the customer. Requires strong communication skills, passion for technology, and the ability to engage with customers effectively.
Summary Generated by Built In

The Company
HQ: Charlotte, NC
91 Employees
On-site Workplace
Year Founded: 2016

What We Do

Whip Around is an award winning, easy to use fleet maintenance software company that connects drivers, mechanics and fleet managers to improve the uptime of vehicles and equipment.

Founded in 2016, we are on a mission to keep the world’s fleets moving. We are committed to living and breathing our core values everyday. Our values are at the forefront of everything we do and are what is driving our success forward.

Be the Best You
We aim to be consistently better through accountability and positivity.

Be the Driver
We put ourselves in the drivers seat. We drive change through constant innovation and we are driven to succeed.

Provide Clarity
We use simple technology, transparent communication and focus on the essentials.

Manaakitanga
We embrace diversity, we do our part for the community and value each other.

Don't Drop the Trophy
Celebrate successes and don't lose focus. We have a winner's mindset.

We have a great team culture and are always on the look out for our next Whip Arounder! Whip Around’s career pages can be found here: https://apply.workable.com/whiparound/?lng=en

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