Persado

Senior Customer Success Manager- Hybrid

Posted 21 Days Ago

New York, NY

100K-130K Annually

5-7 Years Experience

Software

The Role

As a Senior Customer Success Manager at Persado, you will drive customer engagement, collaborate with internal teams and customers, develop account plans, and advocate for customer needs. You will be responsible for building relationships, driving utilization, and identifying growth opportunities. This role requires 3-6 years of relevant experience and expertise in Salesforce, Google Analytics, and Adobe Analytics.

Summary Generated by Built In

Top Skills

Adobe Analytics

Google Analytics

Salesforce

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The Company

HQ: Brooklyn, NY

427 Employees

Hybrid Workplace

Year Founded: 2012

What We Do

Persado is a high-growth, category-leading AI platform that helps data-driven executives – including CMOs, CXOs, CDOs, CFOs, and P&L owners – unlock a new level of value creation by ensuring the right words are used at every customer interaction. Persado delivers hundreds of millions in incremental value to some of the biggest companies in banking, insurance, retail, telecom, healthcare, and more. The Persado platform uses natural language generation, machine learning, and experimental design – powered by the world’s largest language knowledge base of millions of tagged and scored words and phrases – to deliver a 41% average lift in conversion across customer engagement channels.