What you will do
- Reporting to the Senior Director of Customer Success you will be the technical authority on the Sysdig Platform and become the customer's go-to advisor
- You will help with customer onboarding, thus driving adoption
- You will understand the customer's requirements, challenges, and what outcomes and value they are expecting in their Sysdig journey
- カスタマーサクセス部門のシニアディレクター直属のポジションとして、Sysdigプラットフォームに関する技術的な責任者となり、お客様にとっての信頼できるアドバイザーとして活躍していただきます。
- お客様のオンボーディングを支援し、製品の導入と活用を促進します。
- お客様の要件、課題、Sysdigの導入を通じて期待される成果や価値を的確に把握し、適切な支援を提供します。
What you will bring with you
- You will have a proactive approach and be a team player who strives to inspire customer loyalty
- You are the driving force in building customer relationships, including implementation, renewal, and identification of expansion opportunities
- You will be an expert in cloud native technologies with multi year experience
- サイバーセキュリティ領域、またはクラウドエコシステムにおけるエンジニアもしくはプロフェッショナルサービスのいずれかの経験をお持ちの方
- 顧客の継続利用と拡大に注力したポストセールス業務において、最低5年以上の実務経験がある方
What we look for
- You have experience working either in a Cyber Security role or with Cloud Ecosystems in either an engineer or professional services role
- You bring 5 years minimum post-sales experience with a focus on growing and retaining customers
- Experience with Linux, Helm, Terraform, Kubernetes, or Cloud Platforms
- Japanese: Fluent or equivalent.
- English: Professional working proficiency.
- サイバーセキュリティ関連、またはクラウドエコシステム関連のエンジニアまたはプロフェッショナルサービス関連業務の経験があること
- 顧客の成長と維持に重点を置いた、最低5年間の販売後経験をお持ちの方
- Linux、Helm、Terraform、Kubernetes、またはクラウド プラットフォームの経験
- 日本語: ネイティブまたは同等。
- 英語: 専門的な業務能力。
When you join Sysdig, you can expect:
- Extra days off to prioritize your well-being
- Mental health support for you and your family through the Modern Health app
- Great compensation package
- 心身の健康を最優先に考慮した特別休暇制度
- 「Modern Health」アプリを通じた、ご本人およびご家族向けのメンタルヘルスサポート
- 競争力のある給与・報酬パッケージ
Top Skills
What We Do
Sysdig delivers cloud security the right way with open innovation, agentic AI, and the uncompromising truth of runtime. In a world of black boxes and blind spots, Sysdig helps security and development teams prevent, detect, and respond to threats in the moment.
AI is only as powerful as the signals it receives, and Sysdig Sage™ – the first agentic AI analyst for cloud security – is fueled by the deepest runtime intelligence in the industry. It doesn’t just observe. It reasons and acts with the context, speed, and precision that modern teams need to build and defend innovation in real time. Founded by the creators of Falco and Wireshark, Sysdig is trusted by more than 60% of the Fortune 500 and is built for those who refuse to compromise on security.
Why Work With Us
Sysdig's global expansion is fueled by our dedicated "Sysdiggers," known for collaboration, innovation, & transparency. With a diverse, international presence, we value every voice & are committed to our core values. We prioritize well-being with a top-tier benefits package. Join us to empower our team, thrive, & deliver our best work globally.
Gallery
