Name of Employer: Formlabs, Inc.
Position Title: Senior Customer Operations Analyst
Position Location: 35 Medford St., Suite 1, Somerville, MA 02143
Duties: Assist in leading the sales nd service operations team globally. Manage operational launch details, sales/revenue reporting and analysis, sales strategy planning/executive, and service operations planning and execution. Serve as role models and mentors to junior analysts and other members of the team in providing guidance on best practices and workflows. Serve as strategic partners to sales and service managers to ensure their teams operate at maximum efficiency. 40% telecommuting allowed from the area of intended employment. 5% domestic travel required.
Requirement: Bachelor’s degree, or foreign equivalent in Mathematics, Economics, Finance, or a related field of study and two years of experience in the job offered or a related occupation. Must have two years of experience in the following skills: advanced Salesforce CRM (report building and system management); advanced Spreadsheet & Excel (pivot tables, functions and formulas); writing and manipulating SQL queries; and understanding Netsuite and similar order management systems.
CONTACT: To apply, please send resumes to Kelly Fagan - 35 Medford St. Ste. 301 Somerville, MA 02143 or [email protected] Reference #: 61121.
What the Team is Saying
What We Do
We’re a passionate team of engineers, designers, and problem-solvers. Started out of MIT in 2011, Formlabs now employs over 700 people across offices in Germany, Japan, China and Somerville, Massachusetts. We're committed to bringing powerful and accessible fabrication tools into the creative hands of professionals around the world.
Why Work With Us
We’ve built a team 700+ strong across the world, and still counting. We look for people with an insatiable curiosity, a willingness to question the status quo, and a high capacity to get things done.
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Formlabs Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Building the 3D tools of the future is not an easy task. To reach this ambitious goal, we need to react fast, iterate, and make changes on the fly. Our teams observe a flexible hybrid, where we all aim to be in office 3 days/week when possible.
