Senior Customer Focus Software Developer

Posted Yesterday
Hiring Remotely in United States
Remote
55-55 Annually
Senior level
Artificial Intelligence • Healthtech
The Role
Join a fast-growing AI startup as a Senior Customer Focus Software Developer, working on impactful solutions that enhance patient care and clinician satisfaction. Collaborate across teams to deliver reliable software solutions.
Summary Generated by Built In

Navina is a fast-growing, award-winning AI startup revolutionizing patient care. Recognized as a Calcalist “Top 50 Startup,” Best in KLAS for Clinician Digital Workflow, and MedTech’s “Best Overall Informatics Solution,” we are on a mission to transform the way clinicians interact with patient data right in the moment of care.

As the only clinical AI copilot built specifically for the entire value-based care workflow, Navina helps clinicians deliver proactive, empathic care while reducing administrative burden. Trusted by top medical groups across the U.S., our platform drives improved outcomes, better financial performance, and higher clinician satisfaction. The company recently raised $55 million in series C by Goldman Sachs.

We’re scaling fast and looking for a highly motivated BDR to join our growing outbound team. You'll play a pivotal role in building pipeline through proactive outreach and targeted account engagement, helping Navina expand across enterprise healthcare organizations.

This is a remote role, requiring comfort with working US hours. If you're excited about AI technology, passionate about healthcare innovation, and thrive in a fast-paced environment, this is your opportunity to join a mission-driven team making a true impact on the lives of physicians and patients.

  • Strong hands-on software engineering background (backend, frontend, or full-stack), with Python, Typescript and Node experience. 
  • Ability to quickly learn new domains, debug across the stack, and deliver fast, reliable solutions across data pipelines, business logic, and UI layers. 
  • Excellent collaboration and communication skills — able to work effectively with engineering, customer success, and technical support teams. 
  • Comfortable being customer-facing when needed: explaining issues, gathering requirements, or understanding customer context. 
  • A proactive, ownership-driven approach: you thrive in ambiguous situations and enjoy taking initiative. 
  • US-based, with strong preference for Eastern Time Zone to maintain strong overlap with teams in Israel

Nice-to-Haves: 

  • Experience supporting production SaaS systems or working with technical support/escalation teams. 
  • Experience building internal tools or automation for support/debugging workflows.
  • Experience working in healthcare, AI, or data-rich environments. 
  • Familiarity with distributed teams and remote collaboration.

Why Join Us 

  • Work on impactful, customer-critical work where your contributions directly enhance customer satisfaction and product reliability. 
  • Be part of a fast-moving, collaborative engineering environment working closely with teams across the US and Israel.

Top Skills

Node.js
Python
Typescript
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The Company
New York, New York
157 Employees

What We Do

Navina was born with the vision to create a new world where the time-consuming chaos of patient data is replaced by a logical actionable platform that makes it possible for every physician to assess even the most complex cases in minutes.
Our technology creates a new era of simplicity by restructuring disorganized data into an intelligible patient portrait, intuitively organized for sophisticated and empathetic patient care. We use AI and machine learning to make sure that what's most important is immediately clear, diagnostically linked, and contextually surfaced, so physicians can have the entirety of each patient’s data.
The result: optimum patient wellness and enhanced financial performance for providers and payers.

Navina is a partner of the American Academy of Family Physicians (AAFP) Innovation Lab.

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