Senior Culture Content and Experience Specialist

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose:
Own the content architecture and experience strategy that bring culture to life across the enterprise. Translate culture into clear narratives, learning, and experiences that enable consistent understanding and behavior change, while managing the concurrent delivery of culture content across multiple programs and initiatives.

• Own and evolve the enterprise culture content architecture, ensuring culture is translated into coherent narratives, learning assets, and experiences
• Serve as a change translator and meaning maker who helps people understand, interpret, and find purpose in complex or abstract culture concepts
• Design, develop, and manage culture content and experiences, including toolkits, learning experiences, facilitation guides, and executive-facing materials
• Lead concurrent content delivery across multiple culture programs, engaging at variable points in the creative and development process
• Partner with Culture, L&D, Communications, facilitators, leaders, and other partners to ensure culture content is aligned, usable, experience-driven, and behavior change focused
• Apply a narrative, learning, and experience strategy lens to all culture initiatives, ensuring consistency and reinforcement across the enterprise
• Plan and manage content and experience initiatives through full project life cycle phases, from concept through delivery and iteration
• Bring structure and coherence to ambiguous or evolving culture priorities while preserving intent and meaning
• Maintain project and content documentation including roadmaps, plans, dependencies, risks, and mitigation strategies
• Communicate progress, insights, and recommendations through clear updates, executive summaries, and presentations
• Monitor usage, feedback, and effectiveness of culture content to inform refinement and continuous improvement
• Performs other duties as assigned.
• Complies with all policies and standards.

Education/Experience:
Preferred Qualifications / Skills:

• Adapts quickly in a fast-changing, evolving environment, managing shifting priorities and complex dependencies while keeping projects on track
• Demonstrated ability to translate culture and change concepts into clear, usable content and experiences
• Experience designing learning, content, or facilitation assets at scale
• Strong program and project management skills across concurrent initiatives
• Excellent storytelling, writing, and executive communication skills
• Comfort operating in ambiguity while bringing structure and momentum
• Strong cross-functional partnership and influence skills

Bachelor's Degree Organizational Development, Communications, Learning & Development, Business Administration, Education, or related field, or equivalent experience required. Master's Degree preferred. 5+ years of experience designing, delivering, or managing enterprise culture, learning, or experience-based initiatives. required

Pay Range: $70,100 - $126,200

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act