The Role
About TodayTix Group:
TodayTix Group, TTG, is the global e-commerce leader for cultural experiences. Founded in 2013, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology.
Through powerful consumer matchmaking technology and our expansive portfolio of brands, including TodayTix, New York Theatre Guide, London Theatre Guide, Show-Score, Arthouse, and Secret Cinema, TTG has an intimate understanding of its millions of customers. We optimize partner relationships by providing unparalleled access to engaged audiences to generate meaningful revenue, transforming the way tickets are sold. With an ever-expanding global network of theatres, producers, and cultural institutions, frictionless technology, and vast data and insights, TTG is at the forefront of the digital transformation of culture.
Life at TodayTix Group
We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
About the Role:
We’re looking for a bold, hands-on, and highly craft-focused Senior Creative Designer to join our small but mighty Creative Studio and play a pivotal role in evolving and elevating the TodayTix brand. Your work will directly impact brand perception, audience engagement, and marketing effectiveness, ensuring a visually refined, strategically thoughtful, and digitally-forward brand presence across all channels.
If you’re excited about making a high impact and inspiring people to experience live entertainment—and if you thrive in a fast-paced, high-growth, and collaborative environment—we’d love to hear from you!
Please note: This is a full-time position and qualified candidates must be based in the greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week.
What Success Looks Like:
- Elevated Brand Execution – Deliver consistently polished, high-craft creative that not only aligns with but enhances the TodayTix brand across all channels.
- Strategic and Actionable Creativity – Bring fresh, strategic ideas that translate into effective, visually compelling campaigns and product marketing.
- Seamless Collaboration When Needed – Partner effectively with key teams and fellow designers, contributing to a culture of shared creative ownership while maintaining leadership on your projects.
- Open-Mind & Adaptability – Share your perspective confidently while remaining comfortable adapting to direction, input, or evolving priorities to deliver the strongest creative result.
What You’ll Do:
- Drive concept development, explore creative directions, and lead ideation with a hands-on approach, ensuring ideas translate into strategic, beautifully executed creative across all channels.
- Take full ownership of high-impact projects while actively collaborating with other designers and stakeholders to shape ideas together—this role is not for solo operators.
- Prioritise and manage creative projects thoughtfully, balancing craft, strategy, and impact to deliver best-in-class work.
- Lead and participate in brainstorming sessions, contributing ideas and transforming discussions into actionable, creative work.
- Play an active role in evolving the TodayTix visual identity and brand system over time—not just applying guidelines but helping shape them.
We’re Looking for Someone With:
- 8+ years of brand or marketing design experience, with a portfolio showcasing refined visual taste, meticulously crafted, and strategically driven creative across digital-first channels and formats.
- Experience evolving or contributing to a visual identity system, with an ability to show how your work has shaped or strengthened a brand over time.
- Ability to articulate design rationale clearly, connecting creative decisions to business goals, brand strategy, and audience needs.
- Strong conceptual and creative problem-solving skills, with a high level of craft across disciplines and an eye for visual storytelling and brand consistency.
- Mastery of design tools – we primarily use Adobe Creative Suite & Figma. Bonus points for experience with motion design or interactive formats.
- A team-first attitude — comfortable balancing strong creative opinions with openness to feedback, championing shared ownership and collaboration within the Creative Studio and across the company to build the best work, together.
- A proactive and curious mindset – always seeking fresh ideas, better solutions, and new ways to push creative boundaries.
- Proven experience working within high-growth, cross-functional teams in fast-paced, digitally led environments.
Good To Know:
TodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits. Here are a few of our favourites:
-Hybrid work environment (blend of in-office and at-home days)
-Up to 4 weeks per year of flexible 'work from anywhere'
-Generous pension match
-Access to a bespoke Pension scheme
-Complimentary tickets to shows and events
-Employee Assistance Programme
-Access to a corporate rate Vitality PMI plan
-Healthcare cash plan
-Season Ticket loans
-Birthday off
-Three months of fully paid Parental Leave
-Employee Charity Donation Matching
-Work From Home budget
-Annual Professional Development Budget
-Cycle to work scheme
-Employee Referral Bonus
TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.
For information on our UK Privacy policy, click here.
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The Company
What We Do
Founded in 2013 by Broadway veterans Brian Fenty and Merritt Baer, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology. Through our powerful consumer matchmaking technology and expansive portfolio of brands, including TodayTix, Goldstar, Secret Cinema, and Show-Score, TTG has an intimate understanding of millions of customers. This allows TTG to optimize partner relationships by providing unparalleled access to engaged audiences, generate meaningful revenue, and transform the way tickets are sold. As leaders in the digital transformation of culture, TodayTix Group offers something for everyone — from theatre professionals to tech experts and creative visionaries. Our community stretches far and wide, with over 350 teammates working on multiple brands across the globe, and two dedicated offices in New York and London. We may not all be in the same time zone, but we move as one team propelled by one mission: to find a seat for everyone. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table.
Why Work With Us
We are global pioneers in cultural e-commerce and technology who are in constant pursuit of the best experiences for every audience. We advocate for change and innovation in our industry, with our tech, and for our partners. We make a point to work with people who genuinely share our vision to make theatre and culture easier to access.
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