Senior Counsel

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Hiring Remotely in United States
Remote
190K-210K Annually
Big Data • Software
UserTesting helps companies see and hear how their target audience behaves throughout any experience
The Role

We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.

We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.

Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.

Let’s build experiences people love—together.

The Opportunity

We’re hiring a Senior Counsel to serve as a trusted, go‑to advisor, supporting company objectives across go-to-market and our administrative functions, including pricing issues, employment, and acquisition integration. This is a true generalist role for someone who builds strong relationships, solves problems pragmatically, and enjoys creating scalable processes. You’ll operate with high autonomy and partner closely with senior leaders in multiple functions.

Additionally, this role will mature and own UserTesting’s intellectual property program, managing outside counsel, creating program infrastructure, and building cross-functional relationships to help protect what makes UserTesting special.

The Team

You’ll be part of our Legal, Privacy & Compliance team—a tight-knit, high-trust group that believes good legal support should be clear, accessible, and enabling. We work closely with teams across the company and operate with empathy, speed, and curiosity. You’ll report to the General Counsel and partner closely with business leaders with across the business.

What we’re looking for:

Ideal background: You have successful in‑house experience at a B2B SaaS company and have operated in a private‑equity–backed environment. You thrive in ambiguity, communicate clearly, and know how to prioritize to keep the business moving. Ideal candidates will have spent time in private practice in a substantially related area of law, including trademark & brand protection or technology transactions. Experience with employment law, mergers & acquisitions and integration is a plus.

Must have:

  • An active US law license in at least one relevant jurisdiction (Eastern or Central time zones preferred)
  • 5–10 years of relevant legal experience, including in‑house at a B2B SaaS company and experience operating in a private‑equity–backed environment.
  • Solid IP fundamentals (trademark, copyright, licensing, OSS) and ability to operationalize IP guardrails in templates and processes.
  • Deep understanding of the SaaS revenue models and ability to advise on commercial integration topics.
  • Strong commercial contracting skill set and comfort advising Revenue leaders with a pragmatic, business‑forward approach.
  • Crisp communicator who builds trust, simplifies complexity, and gets to “yes, if…” quickly.
  • High ownership and bias to action—intentional prioritization, fast follow‑through, and a calm, solution‑oriented mindset.

The expected base pay range for this role is $190,000–$210,000. 
Compensation offered will be based on a variety of factors including qualifications, experience, and skills. We are committed to pay equity and regularly review compensation practices in line with the market and our compensation philosophy.

Accommodations

At UserTesting, we’re committed to providing inclusive and accessible experiences for all candidates. If you require accommodations or have specific needs for your interview process, please contact us at [email protected]. We're here to support you.

Don’t meet every single requirement but excited about the role? We encourage you to apply!
Research shows that some groups may not apply unless they meet 100% of the requirements. At UserTesting, we know innovation comes from diverse perspectives and we're committed to building a team with varied backgrounds, experiences, and skills.

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

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The Company
HQ: San Francisco, CA
615 Employees
Year Founded: 2007

What We Do

UserTesting is an on-demand human insight platform that quickly gives companies a first-person understanding of how their target audience behaves throughout any experience and why, and is the fastest way to access the human perspective needed to create any experience with confidence.

Why Work With Us

Our team is the best. We work in a highly collaborative environment, share feedback openly, bring great ideas to life, and have a ton of fun.

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