Senior Counsel, Commercial

Posted 12 Hours Ago
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Somerville, MA
Senior level
Cloud • Internet of Things • Software • App development • Automation
SmartBear is pioneering innovation in software quality, embracing AI’s transformative potential.
The Role
The Senior Counsel, Commercial oversees SmartBear's revenue contracts function, focusing on complex contract negotiations with customers and partners. This strategic role involves shaping contract management processes, advising on legal policies, and collaborating with various teams to align legal terms with business goals while driving contractual efficiency.
Summary Generated by Built In

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Job Summary:

The Senior Counsel, Commercial drive SmartBear’s revenue contracts function, including complex contract negotiations with customers and channel partners and developing a high-performing contracts team. Reporting to the Associate General Counsel, this strategic role will shape contract management processes and legal policies to drive consistency, mitigate risk, and support business growth while serving as a trusted advisor to the sales leadership team.

Key Responsibilities:

  • Lead all aspects of revenue-generating contracts, with a primary focus on structuring, negotiating, and drafting of a high volume of complex, strategic agreements with global customers to drive top-line growth. Contract types include Master Service Agreements, Enterprise License Agreements, and Data Privacy and Security Agreements, among others.
  • Collaborate closely with Sales leadership and management across core business, enterprise sales, and renewals to close revenue-generating deals, effectively managing multiple high-priority transactions on tight timelines.
  • Work with Channel Partnerships team to develop, review and negotiate complex global Reseller, Distribution and Marketplace agreements.
  • Establish and refine contract management policies, procedures, and tools, including standard form templates and negotiation playbooks, to improve contracting efficiency.
  • Advise on emerging global privacy laws and regulations that impact data privacy and data security, including identifying trends and potential impacts on business activities.
  • Collaborate with the security and compliance teams to incorporate security documentation into customer agreements, safeguarding the company’s interests.
  • Partner closely with cross-functional teams, including finance, operations, sales, customer care, and security, to align contract terms with business needs and strategic goals.
  • Foster collaboration and operational consistency across the contracts function, ensuring alignment with organizational objectives and best practices.

Requirements:

  • JD degree and active membership in good standing of a U.S. state bar.
  • 7+ years of relevant commercial experience, with at least 3 years in a managerial role in-house within a high-growth technology company. PE portfolio company experience also preferred.
  • Deep expertise in structuring, drafting, and negotiating a wide variety of strategic and complex agreements with a technology company.
  • Proven experience scaling legal teams.
  • Strong strategic and interpersonal skills.
  • Collaborative approach with hands-on leadership style.

Why you should join the SmartBear crew:

  • You can grow your career at every level.
  • We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
  • We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
  • We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
  • We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. 

Did you know?

  • Our main goal at SmartBear is to make our technology-driven world a better place. 
  • SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. 
  • SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India. 
  • We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.


SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.


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What the Team is Saying

Dana Eshleman
Abbey Joyce
Yerli Villatoro
Allison Stone
Kayla Bauerlein
Cynthia Gumbert
The Company
HQ: Somerville, MA
800 Employees
Hybrid Workplace
Year Founded: 2009

What We Do

SmartBear is pioneering innovation in software quality, embracing AI’s transformative potential. The company’s powerful solution hubs, including SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, give software development teams around the world visibility and automation that provide end-to-end quality.

SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft. With an active peer-to-peer community, SmartBear meets customers where they are to help make our technology-driven world a better place. The company is committed to ethical corporate practices, including responsible AI that integrates accountability and transparency across its technology stack, and to social responsibility, promoting good in all the communities it serves.

Award-winning and industry favorite tools including SwaggerHub, TestComplete, Bugsnag, ReadyAPI, Zephyr, and Pactflow, among others. Trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.

With an active peer-to-peer community, we meet customers where they are to help make our technology-driven world a better place. SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.

Why Work With Us

SmartBear is revolutionizing software quality not just for our customers, but for our customers’ customers. With quality at the heart of everything we do, we actively support and train new teammates, fostering growth through development and internal promotions. Our culture is open, fun, and welcoming, empowering all experience levels to thrive.

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SmartBear Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

SmartBear supports flexible work arrangements, balancing home and work life uniquely for each employee. We offer In-Office, Hybrid, and Fully Remote options, recognizing the value of both in-person collaboration and personal flexibility for our team.

Typical time on-site: Flexible
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HQSomerville, MA
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Bath, GB
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Bengaluru, IN
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Galway, IE
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Wrocław, PL
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