Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
Role Overview: Aircall is seeking a highly skilled attorney with 5-8 years of experience to support our North American operations. As a key member of the legal team, you will play an essential role in advising and supporting various commercial transactions—including sales, partnerships, and vendor agreements—in North America. The ideal candidate will have a strong background in technology transactions and commercial contract negotiations, with a solid understanding of data privacy frameworks. This position reports to the Chief Legal Officer.
Key Responsibilities:
- Drafting and Negotiation: Serve as lead counsel in preparing, reviewing, and negotiating a wide range of agreements, including Master Services Agreements, software licensing, channel partnerships, reseller agreements, technology development contracts, SaaS agreements, and other commercial contracts.
- Legal Counseling: Act as the primary legal advisor to the North American sales, partnerships, and marketing teams, as well as other departments including IT and product development.
- Risk Management: Identify potential legal risks in contract arrangements and propose strategies to mitigate them, safeguarding the company's interests.
- Regulatory Monitoring: Stay informed about evolving laws and regulations related to commercial transactions, technology, and U.S. data privacy to ensure ongoing compliance.
- Training and Education: Conduct training sessions for employees on legal best practices related to commercial matters and technology transactions.
- Process Improvement: Drive the ongoing enhancement of contract templates and other contracting processes, emphasizing efficiency and scalability.
Qualifications:
- Experience: 5-8 years of relevant legal experience in technology transactions and commercial contract negotiations, gained both in law firms and in-house (preferably at a startup or other rapid-growth business).
- Data Privacy Expertise: Strong knowledge of domestic privacy laws and experience with international privacy frameworks.
- Business Acumen: Ability to identify legal issues, properly assess risk, and provide concise, business-focused legal advice.
- Sense of Urgency: Demonstrated ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Analytical Skills: Excellent analytical and problem-solving abilities with attention to detail.
- Communication: Exceptional verbal and written communication skills, capable of conveying complex legal concepts clearly.
- Collaboration: Proven ability to work collaboratively in a cross-functional team environment.
- Organization: Highly organized and process-driven, with the ability to work independently with minimal guidance, while understanding when legal matters require escalation.
- Licensure: Active membership in good standing with at least one state bar (preferably Washington State).
Preferred Qualifications:
- Proficiency in foreign languages is a plus, especially Spanish and/or German.
- Experience working with product and engineering teams.
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💵 Competitive salary package & equity
🏨 Medical, dental, and vision insurance is 100% covered
📈 401k plan with company matching!
✈️ Unlimited PTO — take the time you need to come to work feeling great!
⭐️ Wellness, internet, and childcare reimbursements
💚 Generous parental leave policy
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
Aircall Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aircall and has not been reviewed or approved by Aircall.
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Healthcare Strength — Employer-paid core medical, dental, and vision coverage is emphasized, alongside mental health and wellness support. Coverage is described as starting quickly after hire and complemented by wellness reimbursements and related programs.
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Parental & Family Support — Generous parental leave for primary and secondary caregivers is highlighted, with added childcare reimbursements. Family-oriented benefits are positioned as part of a supportive culture.
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Leave & Time Off Breadth — Unlimited PTO, wellness days, and paid volunteer time are offered. Time-off policies are framed to encourage rest and work-life balance.
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What We Do
Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative.
Why Work With Us
At Aircall, we’re equally thrilled by our ambitious goals, and by the journey that will lead us there. Our culture is rooted in our mission: we believe that now more than ever, good communication has the ability to make a difference. We’re learning, trying, and improving every day.
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