We are seeking a talented Senior Copywriter to join our Copy team and contribute to Harrods' e-commerce creative vision, delivering exceptional product descriptions that enhance the customer experience and drive conversions.
About the Role
As a Senior Copywriter, you will play a key role in ensuring the highest standards of quality and consistency across all copy on Harrods' website. Working closely with the Copy Manager, you’ll manage and mentor a team of Copywriters whilst maintaining the Harrods brand tone of voice and style.
Key responsibilities include:
- Managing a team of Copywriters; supporting with their daily tasks and guiding their development.
- Writing and sub-editing high-quality product descriptions, with a focus on luxury and high-value items - overseeing up to 40 descriptions per day.
- Maintaining and updating the house style guide in collaboration with the Copy Manager and Copy Lead to ensure consistency across the site and product descriptions.
- Acting as a key touchpoint for internal teams such as trade and buying; ensuring the accuracy of all product information online.
- Collaborating with the Studio team and business-wide stakeholders to streamline internal processes and support on larger business initiatives and projects.
This is a hybrid role with office hours from 9 AM to 5:30 PM, Monday to Friday. You will be required to work in the office a minimum of three days per week —every Wednesday and two additional days on a rota basis — while the remaining days will be remote.
About You
You will have strong communication skills and the ability to lead and motivate a team within a fast-paced environment. You’ll possess excellent time management and organisation skills, alongside impeccable spelling and grammar skills. You will have a keen eye for detail, knowledge of terminology, and awareness of e-commerce trends to aid you in confidently writing across all core categories. You’ll also have proven experience in product copywriting, editing, and managing people.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Additional Information:
Time Type:
PermanentDepartment:
Harrods.com Studio / Product Production (Catherine Sprunt)Similar Jobs
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What We Do
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods
Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.
Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.
Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story
