Senior Coordinator, Reporting and Quality Compliance

RMIT is seeking a Senior Coordinator, Reporting and Quality Compliance. The position provides high-level operational, analytical, and governance support to the Deputy Dean (Academic and Quality) in the coordination, preparation, and management of academic quality reporting, institutional governance documentation, and compliance activities.

WHY JOIN RMIT VIETNAM?

At RMIT Vietnam, international exposure meets real-world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high-performing environment.

Further insight into our mission, impact and global connections is available in the RMIT Vietnam Profile.

WHAT WE OFFER

• Competitive remuneration VND package for candidates.
• 13th month Tet bonus
• Private Health insurance for you and your family, plus Personal Accident Insurance
• Generous annual leave, sick leave, volunteer leave and public holidays (Christmas and Tet Holidays)
• Professional development and career advancement
• Access to state-of-the-art facilities and resources
• A vibrant and diverse campus life and more!

PORTFOLIO SUMMARY  

The Students and Education Portfolio (SEP) at RMIT Vietnam leads the University’s learning and teaching excellence, curriculum innovation, and integrated student experience. Working in close partnership with academic schools and central portfolios, SEP advances RMIT’s Knowledge with Action strategy and RMIT Vietnam’s Country Commitment by embedding Active, Applied and Authentic (AAA) pedagogies across programs and ensuring students are prepared for future workplaces.

SEP brings together academic development, digital innovation, student life, Library and Digital Services, and learning support functions to create an inclusive and engaging learning environment. The portfolio focuses on student success, wellbeing and retention; employability through industry-integrated and work-integrated learning; and the thoughtful integration of digital technologies, including AI, into teaching, assessment and student support. Through this work, SEP plays a central role in positioning RMIT Vietnam as a regional leader in transformative, future-ready education.  

POSITION SUMMARY

The role is responsible for the development of high-quality reports, briefing papers, quality review documentation, and governance submissions that support academic oversight, regulatory compliance, continuous improvement, and institutional accountability. The position also supports data governance practices relating to academic quality, reporting integrity, and institutional performance information.

 The role plays a key role in institutional compliance obligations and continuous improvement activities aligned with internal governance frameworks and external regulatory requirements, including those of Tertiary Education Quality and Standards Agency (TEQSA), Ministry of Education and Training Vietnam (MOET), and internal RMIT quality assurance domains and reporting.

KEY ACCOUNTABILITIES

• Prepare, coordinate and validate in tandem with the Deputy Dean Academic and Quality, high-quality governance reports, briefing papers, committee papers, and institutional documentation for forums such as Academic Board, Learning and Teaching Committees, and senior leadership forums.
• Support the Deputy Dean Academic and Quality in the preparation of quarterly academic quality and performance reports through the collection, analysis, and presentation of institutional data and quality metrics.
• Provide operational support for the Deputy Dean Academic and Quality to ensure academic quality assurance, compliance, quality reviews, audits, and accreditation activities aligned with institutional policy and Tertiary Education Quality and Standards Agency (TEQSA) and MOET requirements.
• Analyse, validate, and manage institutional data to ensure reporting accuracy, integrity, consistency, and alignment with data governance standards and reporting obligations.
• Monitor and report on academic quality indicators, student performance trends, and compliance risks, providing analytical insights and recommendations to support institutional performance and decision making.
• Maintain governance records, reporting documentation, and supporting evidence to assist with audit readiness and compliance obligations.
• Work collaboratively with relevant stakeholders in Vietnam and Australia to develop and improve reporting templates, reporting reliability, and governance oversight across academic operations.
• Support the preparation of quarterly academic quality and performance reports, including analysis of student outcomes, quality indicators, compliance metrics, and institutional benchmarks.
• Support academic quality assurance, regulatory compliance, quality reviews, audits, accreditation activities, and continuous improvement initiatives aligned with institutional governance frameworks and Tertiary Education Quality and Standards Agency (TEQSA) requirements.
• Assist in the development, review, and continuous improvement of quality assurance reports, reporting frameworks, governance templates, data definitions, and reporting processes.
•  Other duties commensurate with the scope of the role

KEY SELECTION CRITERIA

EXPECTED

• A minimum of Masters qualification with between 3-5 years of previous experience in higher education administration, governance, quality assurance, institutional reporting, or a related field. 
• Demonstrated experience preparing high-quality governance reports, briefing papers, committee papers, and institutional documentation for senior stakeholders. 
• Strong written communication skills with the ability to synthesise complex information into clear, concise, and evidence-informed reports. 
• Demonstrated analytical and problem-solving skills, including experience interpreting institutional data, quality indicators, and performance information. 
• Experience supporting academic quality assurance, governance, compliance, audit, accreditation, or continuous improvement activities within a complex organisational environment. 
• Demonstrated ability to coordinate reporting processes, manage competing priorities, and meet deadlines with a high level of accuracy and attention to detail. 
• Experience working with institutional reporting systems, databases, or data management processes, including an understanding of data integrity and reporting accuracy principles. 
• Strong interpersonal and stakeholder engagement skills, with the ability to work collaboratively across academic and professional teams. 
• Demonstrated ability to exercise initiative, sound judgement, and professional discretion when handling sensitive or confidential information.
• Ability to display appropriate behaviours in line with the position, RMIT Values and RMIT Leadership Model.

PREFERRED:

• Knowledge of higher education regulatory and quality frameworks, including Tertiary Education Quality and Standards Agency (TEQSA) and the Higher Education Standards Framework. 
• Experience supporting Academic Board or similar governance committees, or institutional review processes. 
• Familiarity with business intelligence tools, reporting platforms, or higher education data environments

HOW TO APPLY

To be considered for this role, it is mandatory to submit both a resume and a cover letter. Please click on the 'Apply' link provided in this Job Ads to initiate the application process.

Please note that we will be running a rolling recruitment process, so please apply as soon as possible.

COMPLIANCE REQUIREMENTS

All academic appointments at RMIT Vietnam must meet University and local regulatory requirements, including English proficiency, background checks, and (for international candidates) eligibility for a work permit.

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS (General) with a score of at least 6.5 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines).

Further guidance will be provided during the recruitment process.

RMIT UNIVERSITY COMMITMENT

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

IMPORTANT NOTICE:

• Please ensure that your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means.
• RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.
• For any questions or support, feel free to reach out to our Talent Acquisition team at [email protected]

#RMITVietnam

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community.  As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

https://www.rmit.edu.vn/about-us