Senior Coordinator, Enrichment Programs (Volunteering/Mentoring)

Posted 3 Days Ago
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Campus, IL, USA
In-Office
Senior level
Edtech • Healthtech • Professional Services
The Role
Lead and continuously improve university mentoring and volunteering programs, supervise a small team, deliver student training and events, build stakeholder partnerships, analyze program outcomes, and support initiatives focused on student engagement, student voice, and volunteer recognition.
Summary Generated by Built In
About This Opportunity  

We're seeking an experienced and energetic Senior Program Coordinator to join UQ's Student Enrichment team in this fixed term/secondment opportunity, (backfilling a period of parental leave). In this rewarding and purpose led role, you'll lead and enhance some of UQ's flagship student engagement initiatives, including our mentoring programs (Get Set and My Student Guide) and volunteering program (Get Involved), while helping students build connections, develop skills, and make the most of their university journey.


You’ll work closely with students, staff, and other key stakeholders and provide leadership and support to a small team of two staff members, drive program innovation, oversee engaging events and activities, and use data and insights to continuously improve program outcomes.


Key responsibilities will include:  


  • Lead the delivery and continuous improvement of UQ's student mentoring and volunteering programs. 
  • Supervise and support a small team, fostering a collaborative and high-performing culture. 
  • Design and deliver engaging training, events, and initiatives that enhance the student experience. 
  • Build strong partnerships across the University and with external stakeholders to expand program impact. 
  • Analyse program performance and provide insights that inform strategic decision-making and future growth. 
  • Contribute to projects that strengthen student engagement, student voice, and volunteer recognition initiatives

 

 This is a full-time, fixed term/secondment opportunity until September 2027, with the successful candidate expected to commence no later than 16 November 2026 (HEW Level 7).


About You  

You are an experienced student engagement professional who enjoys leading people, building relationships, and delivering impactful programs. You bring a combination of strategic thinking, operational excellence, and a genuine commitment to student success.


You will have:

  • A relevant degree and experience working within the higher education or student experience sector.
  • Demonstrated leadership experience, including supervising staff and guiding teams through change and growth.
  • Strong stakeholder engagement, communication, and relationship-building skills.
  • Experience managing programs, projects, events, or initiatives in a dynamic environment.
  • The ability to analyse information, identify opportunities for improvement, and translate insights into action.
  • Experience working with mentoring, volunteering, student engagement, or employability programs will be highly regarded. 

 

Interested? 

For more information about this opportunity, please contact Sarah Campbell on [email protected]. For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.  


When you apply, please ensure you upload a resume and cover letter summarizing how your background aligns to the ‘About You’ section. 

  

Other Information  

Pre-employment checks may include verification of the right to work in Australia; criminal history checks This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.  

 

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.  

 

We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing [email protected] or calling +61 7 3365 2623. 

 

Applications close Monday 5 October 2026 at 11.00pm AEST (R-68944). - Interviews are tentatively scheduled for 13 October 2026.

Skills Required

  • Relevant degree
  • Experience working in higher education or the student experience sector
  • Leadership experience, including supervising staff and guiding teams through change and growth
  • Strong stakeholder engagement, communication, and relationship-building skills
  • Experience managing programs, projects, events, or initiatives in a dynamic environment
  • Ability to analyze information, identify improvement opportunities, and translate insights into action
  • Experience with mentoring, volunteering, student engagement, or employability programs
  • Unrestricted work rights in Australia for the duration of the appointment
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The Company
HQ: St Lucia
7,500 Employees
Year Founded: 1909

What We Do

The University of Queensland is a prestigious educational institution known for its world-class research facilities and comprehensive educational programs across multiple disciplines.

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