Senior Contracts Manager (SaaS)

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
Senior level
Software
The Role
The Senior Contracts Manager will draft, review, negotiate, and administer customer, vendor, SaaS, software, marketing, partner, and corporate agreements. Responsibilities include managing renewals and obligations, advising cross-functional teams on contractual risk, applying playbooks and templates, maintaining contract records, supporting lifecycle management, improving contracting processes, and monitoring legal and market developments affecting enterprise SaaS transactions.
Summary Generated by Built In

Aravo is seeking a Senior Contracts Manager to join our Legal team and support contracting across the organization. The role will review, negotiate, manage, and help administer customer, vendor, marketing, software subscription, partner, and other day-to-day corporate agreements.

You will partner with teams including Sales, Marketing, Finance, Customer Success, Product, Security, IT, and People to move business forward, manage renewals and contract obligations, and provide practical guidance consistent with Aravo's policies and risk standards.

Key Responsibilities:

·       Draft, review, negotiate, and manage a broad range of agreements across the business, including SaaS and software licenses, professional services agreements, vendor and procurement contracts, marketing and agency agreements, event and sponsorship agreements, partner agreements, statements of work, order forms, amendments, and nondisclosure agreements.

·       Manage vendor contracts and software subscription renewals, coordinating with business owners on notice dates, pricing, renewal or termination decisions, contract obligations, and required approvals.

·       Support all business functions with clear, practical guidance on contract terms, risk, approval requirements, and negotiation strategy.

·       Negotiate customer and partner agreements while balancing legal and business risk with revenue goals and operational realities.

·       Partner with Finance, Marketing, Sales, Customer Success, Product, Security, IT, Privacy, and People on cross-functional contract matters.

·       Manage multiple active matters with a strong sense of ownership, urgency, and attention to detail, while keeping stakeholders informed of status and next steps.

·       Apply contracting playbooks, approval frameworks, clause libraries, templates, and escalation paths consistently, and recommend improvements as business needs evolve.

·       Use legal technology, including DraftPilot as an AI-powered legal tool, to improve contract review efficiency and consistency while maintaining appropriate professional judgment.

·       Maintain contract records and support lifecycle management, renewal tracking, reporting, and process improvements across the company's contract portfolio.

·       Monitor relevant legal and market developments affecting enterprise SaaS transactions and translate them into practical updates to templates, guidance, and business practices.



Requirements

Qualifications:

·       Bachelor's degree required; a JD or other advanced legal qualification is strongly preferred.

·       Seven or more years of progressively responsible commercial or corporate contracting experience supporting multiple business functions, preferably in an enterprise SaaS or technology company.

·       Experience with customer SaaS agreements, vendor and procurement contracts, marketing agreements, professional services, software subscriptions, and renewals.

·       Strong working knowledge of core contract issues, including intellectual property, confidentiality, warranties, indemnities, limitations of liability, data privacy, security, service levels, and implementation services.

·       Demonstrated ability to identify and communicate risk, propose workable alternatives, and bring negotiations to timely resolution.

·       Excellent written and verbal communication skills, with the ability to collaborate effectively with legal and non-legal stakeholders at all levels.

·       Strong organizational skills and the ability to prioritize a varied, high-volume workload with accuracy and sound judgment.

·       A pragmatic, business-oriented mindset and a commitment to delivering responsive, high-quality internal client service.


Preferred Qualifications:

·       Experience in a fast-growing enterprise software or technology company with a global customer base.

·       Familiarity with contract lifecycle management platforms, electronic signature tools, and modern legal operations practices.

·       Experience addressing global privacy and data protection requirements in commercial agreements.

·       Comfort working across time zones and with distributed, cross-functional teams.

·       A track record of improving templates, playbooks, intake processes, renewal tracking, or contracting metrics.

Why Join Us:

At Aravo Solutions, Inc., we offer a dynamic and inclusive work environment where employees are encouraged to innovate, grow, and make a meaningful impact. We provide competitive compensation and benefits packages, opportunities for professional development, and the chance to work alongside industry experts on cutting-edge projects.


Benefits

Benefits:

    • 100% Employer Paid Medical Insurance options for the Employee and Family
    • Paid Maternity and Paternity Leave
    • Life and AD&D Insurance
    • Long-Term Disability Insurance
    • 401K with Company Matching
    • Equity Participation
    • 4 Weeks of Vacation
    • Fully Stocked Kitchens
    • Company-Sponsored Charitable Day of Giving Events
    •  
  • Aravo Solutions Inc. is registered as an employer in many, but not all, states. If an applicant is not in or able to work from a state where Aravo Solutions Inc. is registered, they may not be eligible for employment. The eligible states include: FL, GA, MA, MO, NC, NH, NV, OR, PA, SC, TN, TX, and UT.

Skills Required

  • Bachelor's degree
  • Seven or more years of progressively responsible commercial or corporate contracting experience
  • Experience supporting multiple business functions
  • Experience with customer SaaS agreements, vendor and procurement contracts, marketing agreements, professional services agreements, software subscriptions, and renewals
  • Working knowledge of intellectual property, confidentiality, warranties, indemnities, limitations of liability, data privacy, security, service levels, and implementation services
  • Ability to identify and communicate risk, propose workable alternatives, and resolve negotiations timely
  • Excellent written and verbal communication skills
  • Strong organizational skills and ability to prioritize a high-volume workload accurately
  • Pragmatic, business-oriented mindset and responsive internal client service
  • JD or other advanced legal qualification
  • Experience in a fast-growing enterprise software or technology company with a global customer base
  • Familiarity with contract lifecycle management platforms, electronic signature tools, and modern legal operations practices
  • Experience addressing global privacy and data protection requirements in commercial agreements
  • Comfort working across time zones and with distributed cross-functional teams
  • Experience improving templates, playbooks, intake processes, renewal tracking, or contracting metrics
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The Company
San Francisco, CA
105 Employees
Year Founded: 2000

What We Do

Aravo Solutions delivers market-leading, cloud-based solutions for managing third party governance, risk, compliance and performance. We help companies protect their business value and reputation by managing the risks associated with third parties and suppliers, and to build business value by ensuring that their third party relationships are optimized. Since 2000, leading global brands across a diverse range of industries have counted on Aravo for their end-to-end enterprise supplier and third party risk management. Brands including GE, Unilever, Procter and Gamble, Google, SalesForce and many more. Aravo has also distilled this experience and best-in-class technology into rapid time-to-value applications that help companies manage a wide range of programs including: ABAC, responsible sourcing, data privacy, infosec, GDPR, and financial services regulatory compliance. Aravo supports a user base of 260,000 corporate users, managing more than 6.2 million third party users in 36 languages and 154 countries. Aravo was recognized as a leader by independent analyst research firm Forrester Research Inc., in The Forrester Wave™: Supplier Risk And Performance Management Platforms, Q1 2018. Aravo is the top-ranked vendor in the current offering category. Aravo has also been recognized with GRC 20/20’s Value Award for Third Party Management for providing measurable value in GRC efficiency, effectiveness and agility, the GRC 20/20 Innovation Award for Aravo for GDPR. Aravo was named as a Category Leader with the highest “Completeness of Offering” of any provider in the Chartis RiskTech Quadrant® for Third Party Risk Management Solutions 2017, and was named a Challenger in the 2017 Gartner® Magic Quadrant for IT Vendor Risk Management. Aravo’s employees are inspired by contributing to a greater purpose through providing solutions that help eradicate corruption and social injustice from the world’s supply chains and third party networks.

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