Senior Contracts Analyst - HIOS

Posted Yesterday
Be an Early Applicant
2 Locations
Hybrid
80K-98K Annually
Senior level
Healthtech
The Role
Manage HIOS, RBIS, and Department of Insurance filings; maintain health plan product and contract data; develop policy forms; implement regulatory and legislative changes; analyze benefit requests; and coordinate cross-functional teams to ensure accurate, timely regulatory submissions and operational compliance.
Summary Generated by Built In
Ready to help us transform healthcare? Bring your true colors to blue. 

What we need


The position of HIOS Contracts Analyst in the Contracts Development & Contracts Delivery team is an individual contributor that is accountable for the development and administration of the company’s health plan policies and account contracts in compliance with operational requirements and applicable health insurance laws and regulations. The HIOS Contracts Analyst will have a focused responsibility on completing the required submissions of corporate, product, and plan data annually through the Health Insurance Oversight System (HIOS) and the Rates and Benefits Information System (RBIS). The HIOS Contracts Analyst will also be responsible for coordinating all activities related to the mandated annual corporate DOI filings for the Merged Market, Qualified Health Plans (QHPs), and Qualified Dental Plans (QDPs). This position requires working with a cross-functional team of associates responsible for creating documents required for these filings.


The HIOS Contracts Analyst will:

  • Ensure accurate and up-to-date plan design listings and corresponding plan identification information (such as plan status, HIOS numbers, AV tier, etc.) through the development and maintenance of the annual Standard Products Listing, annual Standard Products Tracking, annual OLB EOC Policy Form Table Updates, and Custom Products Tracking.
  • Actively participate in the implementation of state and federal mandates (such as the Consolidated Appropriations Act under federal law), new products, product changes, and corporate initiatives by attending workgroup meetings, analyzing changes, documenting impacts, drafting new language, making updates to Product Master and BARS and representing the department on cross‑functional workgroups and/or working with team Managers on department sub-projects.
  • Develop and implement new and revised policy forms and contracts for all product lines and financial arrangements as required to support state and federal legislation requirements, regulatory requirements and new plan offerings.
  • Review and respond to nonstandard benefit requests to support sales and service processes/workflows; Actively support sales and service processes and workflows by analyzing benefit requests of all complexity levels and providing thorough, accurate, and timely responses.

This position is eligible for the Flex persona. 


Your Day to Day:


  • Manage the federal Health Information Oversight System (HIOS) filing process on behalf of BCBSMA.  Attention to detail is needed throughout the filing process to obtain, maintain and process required corporate information, including product, enrollment and other requested data to ensure corporate regulatory compliance with quarterly and annual deadlines.
  • Assess requirements for annual DOI filings for the Merged Market, Qualified Health Plans (QHPs), and Qualified Dental Plans (QDPs); Identify changes in the filing requirements, key deliverable dates, and impacted business areas.
  • Assemble implementation team participants and facilitate implementation meetings; document identified issues and ensure resolution; and develop the corporate filing approach to submit to required regulatory agencies accurately and on time.

We’re Looking for:


  • Collaborative, problem solving approach with an openness to change.
  • Excellent written and oral communication skills; excellent analytical, research, and problem-solving skills.
  • Ability to meet aggressive timelines; ability to understand corporate priorities, work to those goals and re-prioritize on a daily basis.
  • Ability to analyze benefit structures from a variety of perspectives, including regulatory compliance, contracts structure and operational requirements, and business need and business risk.

What You Bring:


  • 1-3+ years of experience in contract administration, including product development and implementation.
  • Supervisory experience, or experience leading cross functional projects preferred.
  • Bachelor degree level of education.

#LI-HYBRID

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

LocationBoston, HinghamTime TypeFull time

Salary Range: $80,370.00 - $98,230.00


The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note:  No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap and imposter syndrome can  prevent  amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.

Skills Required

  • 1-3+ years of experience in contract administration, including product development and implementation
  • Bachelor's degree-level education
  • High school degree or equivalent
  • Excellent written and oral communication skills
  • Excellent analytical, research, and problem-solving skills
  • Ability to meet aggressive timelines and reprioritize daily
  • Ability to analyze benefit structures, regulatory compliance, contract structure, operational requirements, business needs, and business risk
  • Supervisory experience or experience leading cross-functional projects

Blue Cross Blue Shield of Massachusetts Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Blue Cross Blue Shield of Massachusetts and has not been reviewed or approved by Blue Cross Blue Shield of Massachusetts.

  • Healthcare Strength Healthcare coverage is positioned as a standout, with strong medical/dental/vision options and added mental-health tools. Wellness centers and company-funded health accounts further strengthen the overall health offering.
  • Retirement Support Retirement benefits are framed as robust, with a 401(k) that includes both company contributions and a match. Added financial-wellness supports like 1:1 CFP coaching and student-loan repayment contribute to the broader rewards package.
  • Wellbeing & Lifestyle Benefits Wellbeing benefits appear notably broad, including wellness reimbursements and subsidies (e.g., fitness and ergonomic support). Backup care and discount programs add lifestyle value beyond core insurance.

Blue Cross Blue Shield of Massachusetts Insights

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The Company
HQ: Boston, MA
3,932 Employees
Year Founded: 1932

What We Do

Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 80 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 3 million members, and consistently offering security, stability, and peace of mind to both our members and associates. As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance. Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. Blue Cross Blue Shield of Massachusetts complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation or gender identity. ATTENTION: If you don’t speak English, language assistance services, free of charge, are available to you. Call Member Services at the number on your ID Card (TTY: 711). ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia con el idioma. Llame al número de Servicio al Cliente que figura en su tarjeta de identificación (TTY: 711). ATENÇÃO: Se fala português, são-lhe disponibilizados gratuitamente serviços de assistência de idiomas. Telefone para os Serviços aos Membros, através do número no seu cartão ID (TTY: 711

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