Senior Contractor Manager

GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees.

GEHA has one mission: To empower federal workers to be healthy and well.

Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization. 

We are seeking a highly organized and initiative-taking Sr Contractor Manager to oversee the development and support of contractor resources for various events and sessions across different markets. As the Senior Contractor IOC, you will play a crucial role in ensuring that resources are recruited, contracted, adequately trained, equipped, and prepared to represent GEHA effectively in a variety of settings and events. This role offers an exciting opportunity to collaborate with cross-functional teams and contribute to the success of our Sales events and initiatives.SKILLS

Key Responsibilities:

• Drive the recruitment of contract resources in select markets based on planned in market events and sales programs.

• Assess markets based on sales plans and identify areas where contract resources are needed for recruitment.

• Coordinate contractor resources to attend select sessions and events in various markets across the United States, ensuring coverage and representation in key locations.

• Develop and maintain relationships with contracted resources, providing guidance, support, and resources to facilitate their participation in assigned events.

• Collaborate with internal teams to develop comprehensive training programs and materials for contracted resources, ensuring alignment with organizational goals and objectives.

• Conduct training sessions and workshops to educate contracted resources on event protocols, product information, messaging, and customer engagement techniques.

• Track and monitor contractor performance, providing feedback, coaching, and support as needed to enhance their effectiveness and productivity.

• Ensure that contracted resources have the necessary print materials, promotional items, and resources to support assigned events, coordinating logistics and distribution as required.

• Serve as the primary point of contact for contractors, addressing inquiries, resolving issues, and providing timely support and guidance throughout the event cycle.

• Collaborate with internal stakeholders to identify opportunities for process improvement, efficiency enhancements, and resource optimization within the contractor management process.

• Maintain accurate records and documentation related to contractor activities, expenses, and performance metrics, providing regular updates and reports to management as required.

• Stay informed about industry trends, best practices, and regulatory requirements related to contractor management and event coordination, incorporating insights and recommendations into program enhancements.

Qualifications:

• Bachelor’s degree in business administration, Marketing, Event Management, or a related field; additional years of qualifying relevant work experience may be considered in lieu of formal education.

• Minimum of 5 years of experience in event coordination, contractor management, or related roles, preferably within the healthcare, pharmaceutical, or consumer goods industries.

• Strong people skills with the ability to build and maintain relationships with diverse stakeholders, including contractors, vendors, and internal team members.

• Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and effectively.

• Proven project management skills with the ability to prioritize tasks, manage timelines, and coordinate resources to meet deadlines and objectives.

• Meticulous with a focus on accuracy and precision in all aspects of work, including documentation, tracking, and reporting.

• Proficiency in Microsoft Office Suite, project management software, and other relevant tools for communication, collaboration, and data management.

• Ability to work independently with minimal supervision, as well as collaboratively within a collaborative environment.

• Flexibility to adapt to changing priorities, business needs, and market dynamics, with an initiative-taking and purposeful mindset.

• Willingness to travel to attend meetings, training sessions, and events as needed - approximately 30 to 50%

Preferred:

• Master's degree

Work-at-home requirements

• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
• Latency (ping) response time lower than 80 ms
• Hotspots, satellite and wireless internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program

Please note that the salary information is a general guideline only. GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

The annual base salary range for this position is $79,763 - $112,437 USD.

GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization.

GEHA is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.