Senior Content Operations Specialist

BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.

General Description:

The Senior Content Operations Specialist is responsible for the operational execution and continuous improvement of enterprise content capabilities across Digital Asset Management (DAM), claims management, and content performance reporting. This role ensures that content assets, claims, and associated metadata are accurately structured, governed, and accessible to enable compliant, scalable content creation and reuse across Commercial and Medical organizations.

Serving as a key operational partner to the Associate Director, Enterprise Content Systems, this role focuses on day-to-day management of content libraries, claims repositories, and reporting frameworks within Veeva Vault PromoMats and related systems. The Manager ensures that content and claims are properly tagged, linked, and maintained to support PRC/MRC processes, modular content strategies, and downstream omnichannel activation.

This role plays a critical part in enabling content discoverability, reuse, and measurement by enforcing metadata standards, maintaining data quality, and delivering actionable insights on content utilization, cycle times, and performance. The Manager collaborates cross-functionally with Commercial, Medical, Regulatory, Legal, GCMT, and agency partners to drive operational excellence, compliance, and data-driven decision-making across the content lifecycle.

Essential Functions of the Job:

• Drive continuous improvement of data quality to support content reuse, analytics, and AI enablement.

• Translate business requirements into operational processes and system configurations where applicable.
• Support onboarding and training of new users on DAM and claims management processes.

Supervisory Responsibilities:  

Computer Skills:   

• Strong working knowledge of:
  • Veeva Vault PromoMats, including DAM, claims, and content lifecycle workflows
  • Digital Asset Management (DAM) platforms and asset governance processes
  • Claims and references management systems within regulated environments
• Proficiency in:
  • Metadata, taxonomy, and tagging frameworks to support content organization, discoverability, and reuse
  • Reporting and analytics tools (e.g., Excel, Power BI, Tableau, or similar) to develop dashboards and performance insights
  • Data analysis and data quality management practices
• Familiarity with:
  • PRC/MRC workflows and content review processes within Veeva Vault
  • CMS and omnichannel activation platforms
  • Modular content frameworks and reuse strategies
• Experience with:
  • Collaboration and documentation tools (e.g., Microsoft Teams, SharePoint, Confluence)
  • Data extraction, reporting, and dashboard development to support operational and leadership insights

Education Required:

• Bachelor’s degree required or equivalent combination of education and relevant professional experience, preferably in:
  • Information Systems
  • Information Science
  • Marketing
  • Business Administration
  • Data Analytics
  • Communications
  • Life Sciences
  • Digital Content Management or related field

Other Qualifications:

• 4+ years of experience in content operations, digital asset management (DAM), marketing operations, or related roles, preferably within biotech, pharma, or life sciences.
• Hands-on experience working within Veeva Vault PromoMats or similar regulated content management systems. Veeva Vault certification is preferred.
• Solid understanding of content lifecycle processes, including PRC/MRC review, approval, and compliance requirements.
• Demonstrated experience managing DAM libraries, claims repositories, and metadata/taxonomy structures.
• Strong analytical skills with experience translating data into actionable insights and reporting.
• Experience working with metadata standards, data governance, and data quality management.
• Proven ability to operate effectively in a cross-functional, matrixed environment, collaborating with Commercial, Medical, Regulatory, Legal, and agency partners.
• Detail-oriented and highly organized, with a focus on accuracy, consistency, and data integrity.
• Strong communication skills, with the ability to provide clear guidance and training to stakeholders on processes and systems.
• Proactive, solution-oriented mindset with a focus on continuous improvement and operational efficiency.
• Experience supporting or enabling modular content and content reuse strategies preferred.
• Familiarity with reporting tools, dashboards, or data visualization platforms preferred.

Travel: 

• Minimal travel required.
• Estimated 0–10%, primarily for key workshops, training sessions, or team planning meetings.

Salary Range Poland: 164,200.00 PLN - 205,200.00 PLN

Global Competencies

When we exhibit our values of Patients First, Driving Excellence, Bold Ingenuity, and Collaborative Spirit, through our twelve global competencies below, we help get more affordable medicines to more patients around the world.

• Fosters Teamwork
• Provides and Solicits Honest and Actionable Feedback
• Self-Awareness
• Acts Inclusively
• Demonstrates Initiative
• Entrepreneurial Mindset
• Continuous Learning
• Embraces Change
• Results-Oriented
• Analytical Thinking/Data Analysis
• Financial Excellence
• Communicates with Clarity

We are proud to be an equal opportunity employer. BeOne does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.