Level Access
We combine technology, processes, people and legal expertise to make your digital assets accessible for all.

Senior Content Manager (Temporary Employment: 12 Months)

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Level Access is growing fast—and we’re adding top talent to our content and communications team to keep pace! If you’re passionate about the work we do to help make the online world accessible to all, and enjoy a fast-paced working environment, we’re excited to talk!

How you Support Our Growth

As a seasoned content marketer, you understand how content can elevate a brand’s impression in the market as well as support go-to-market operations. You bring your phenomenal content marketing strategy and stellar communication skills as a senior leader within the content function. You will help lead program creation and execution for content projects and monitor the effectiveness of those projects. You’re a passionate storyteller, deeply curious, highly collaborative, confident leader, and love to learn and share with the world via the written word.

The Senior Content Manager position sits within the Marketing team, currently reporting to the Senior Director of Content and Communications. This position is expected to be 12-months with potential to extend or convert to a regular position.

Role & Responsibilities

  • Work closely with the Senior Director of Content and Communications to establish an organization-wide content strategy that supports Level Access’ high-level business objectives
  • Work closely with the Senior Director of Content and Communications to ensure corporate brand / style guidelines are adhered to in all areas of content creation throughout the organization
  • Lead high-impact, high-visibility projects for the content and communications team, often working closely with C-suite and executive-level thought leaders and subject matter experts
  • Establish internal processes for content creation and delivery
  • Be responsible for writing and editing processes, leading creation and execution of high-quality content and campaigns
  • Monitor, document, and communicate effectiveness of content strategy to support departmental KPIs
  • Lead team activities against a content calendar to ensure timely delivery
  • Work closely with the web team to evaluate, manage, and implement an effective SEO content strategy
  • Work closely with content team to create and implement a meaningful social media strategy, and track engagement and effectiveness in order to scale
  • Remain up to date on Level Access product capabilities and competitive differentiators to ensure accurate and compelling descriptions of our product and value proposition
  • Research and recommend new and creative ways in which content can be crafted and delivered for maximum engagement


Education / experience:

  • A bachelor’s degree or equivalent experience in English, Writing, Journalism or similar field.
  • 5+ years’ experience in a content marketing / writing role, preferably in SaaS

Knowledge / skills / abilities:

  • Compelling storyteller with an instinct for narratives that engage B2B audiences
  • Outstanding verbal and written communication skills and experience collaborating with diverse stakeholders, from creative to technical
  • Exceptional editing and proof reading skills to ensure content support a thoughtful narrative and every asset is published without error
  • Sophisticated skills with Microsoft Office and SharePoint
  • Portfolio of B2B writing demonstrating excellent copywriting and storytelling skills
  • Demonstrated ability to run projects from start to finish, meeting deadlines, collaborating across various stakeholders and functions
  • Thrives in a fast-paced, high-growth environment, leading and supporting multiple projects at once
  • Knowledge of Asana project management platform, HubSpot, and WordPress a plus
  • Knowledge of digital accessibility and disability inclusion a plus
  • Knowledge of regulations related to digital accessibility a plus

Application Process

If you are looking to contribute to a dynamic and fast-paced environment while growing your career in marketing, we invite you to apply for this exciting opportunity with Level Access. Salary is commensurate with experience. Please submit your cover letter and resume for immediate consideration.

Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2024, Level Access. All rights reserved.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are Level Access Perks + Benefits

Level Access Benefits Overview

We’ve designed our benefits offering to:​
- Support our team by adding benefit enhancements across our plan
- Ensure we get the greatest value for every dollar invested in our team​
- Provide the best member experience to our team
- Design our plan with inclusion and compliance in mind: social, technical, and financial​

Overview of Benefits we Offer!
Medical, Dental, and Vision
Life and AD&D, Disability, Critical Illness, and Accident
Additional Benefits (Reimbursement Programs)
Time Off (FTO/PTO/Holidays)

Partners with nonprofits
Open door policy
OKR operational model
Flexible work schedule
We understand that our employees are located in different time zones and have lives outside of work so we allow the option for flexible schedules to accommodate all of our employee's
Remote work program
Level Access currently conducts business as a fully remote organization with the option to come into our headquarters in the DC area.
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
We off every employee fitness reimbursement of 50%, up to $60/month, for gyms, fitness classes, personal training, or virtual fitness
Mental health benefits
Transgender health care benefits
Financial & Retirement
Traditional 401K and Roth 401K are both available for our employee's
401(K) matching
Level Access will match up to 3% of compensation for both the traditional and the Roth 401(k) contributions
Company equity
Performance bonus
Level Access offers a bonus plan for every role throughout the organization to reward each employee for great performance
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Level Access offers up to 12 weeks of paid maternity leave and 8 weeks of paid paternity leave for individuals who have been with the organization for at least 6 months.
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Level Access provides a 50% reimbursement, up to $60/month, for gyms, fitness classes, personal training, or virtual fitness programs/subscriptions.
Home-office stipend for remote employees
$50/month stipend for remote work expenses. Automatically added to the first payroll of each month
Professional Development
Job training & conferences
$1,000/year for professional improvement activities, including training courses, certifications, conferences, tuition, and books.
Tuition reimbursement
Mentorship program
Continuing education stipend
Training Reimbursement is provided to each employee for professional improvement activities, including training courses, certifications, conferences, tuition, and books
Continuing education available during work hours
Customized development tracks

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