Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job DescriptionGrade: EB8
About the Role
We're looking for a Senior Content Designer to help shape how content works across Experian's product experiences.
As the sole Content Designer in our Product Design team, you will balance hands-on content design with building the standards, systems and ways of working that help our wider team create better content.
Sitting within the Product Design team, you will work on our most strategically important customer journeys while helping establish a scalable content design practice across the organisation.
What you will do
Content Design
Lead content design on priority product plans and customer journeys
Write clear, accessible and user-centred content that sets the standard for quality
Shape Tone of Voice across end-to-end experiences
Use research and insight to inform content decisions
Partner with Product Designers, Product Managers, Researchers and other important partners
Practice Building
Develop content standards, guidance and reusable patterns
Maintain and evolve a content system that enables designers to create better content independently
Coach designers through workshops, content clinics and collaboration
Champion content quality and consistency across the product experience
Improve how content design works across teams
Influence and Collaboration
Work with Legal, Compliance and Marketing to create aligned customer experiences
Advocate for customer needs and content quality in product decisions
Influence teams to ensure content design is brought earlier in the product development process
Why This Role
This isn't a role where you will review every piece of copy. Instead, you'll focus your expertise where it creates the greatest impact while building the systems and capabilities that help others make better content decisions.
You will also define how content design evolves at Experian and help raise the quality of our customer experience.
Qualifications
- Proven experience in Content Design or UX Writing for consumer-facing digital products
- Exceptional writing craft and a strong portfolio
- Expertise in content design, UX writing and information architecture
- Experience creating content standards, design systems or scalable frameworks
- Comfortable balancing hands-on delivery with strategic practice-building work
- Strong stakeholder management and influencing skills
- Experience working in complex or regulated environments
- Experience using AI and agentic workflows to support your working practice
Our benefits package includes:
- Hybrid working - 40% office based
- Great compensation package and discretionary bonus plan
- Core benefits include Pension, BUPA healthcare and more
- 25 days annual leave plus bank holidays
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
#LI-Hybrid
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Skills Required
- Proven experience in Content Design or UX Writing for consumer-facing digital products
- Exceptional writing craft and a strong portfolio
- Expertise in content design, UX writing and information architecture
- Experience creating content standards, design systems or scalable frameworks
- Comfortable balancing hands-on delivery with strategic practice-building work
- Strong stakeholder management and influencing skills
- Experience working in complex or regulated environments
- Experience using AI and agentic workflows to support your working practice
Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
-
Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
-
Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
-
Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
Experian Insights
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
.png)
