Attentive

Senior Content & Communication Manager

Posted 2 Days Ago

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London, Greater London, England

Hybrid

Senior level

Artificial Intelligence • Marketing Tech • Mobile • Software

Attentive is the AI marketing platform for leading brands.

The Role

As the Senior Content & Communication Manager, you will create and manage diverse content formats, strategize content distribution, and collaborate with global teams to engage international markets.

Summary Generated by Built In

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.

About the Role

We’re looking for a Senior Content & Communication Manager to create and scale content that resonates across international markets.

This role goes beyond content creation. You’ll work across formats and channels, thinking about what content to create, where it should live, how it’s distributed, and how it’s measured. You’ll also collaborate closely with US-based teams to adapt and activate global content for international audiences.

What You’ll Accomplish

Create and manage a range of content formats, including:Long-form and thought leadership content, Research-led content, Customer stories and interviews (written and video),Short-form content for campaigns and social
Turn product, customer, and market insights into clear, compelling stories
Think strategically about content distribution across channels (web, email, social, events, webinars) working with locally based demand and customer manager
Repurpose and adapt content to maximise reach and impact
Partner with US-based Content, Product Marketing, and Research teams to localise and activate global content
Track performance and usage to understand what content is working and where to optimise

Your Expertise

5–8+ years of experience in B2B content marketing (SaaS or tech preferred)
Experience working across multiple content formats and channels
Strong point of view on content distribution and measurement
Comfortable collaborating cross-functionally with global stakeholders
Strong storytelling, editing, and project management skills

What Success Looks Like

Content that is widely used across international campaigns and initiatives
Strong adoption of global content in regional markets
Clear insight into content performance by channel
Trusted partnerships with US content, PMM, and research teams

#LI-JH1

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

Top Skills

Push Notifications

Rcs

Sms

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The Company

HQ: New York, NY

1,000 Employees

Year Founded: 2016

What We Do

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.

To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Why Work With Us

At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.