Senior Consulting Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Global Business Consulting (GBC) is the consulting arm of Amex GBT. GBC brings the talent, tools and management consulting skill needed to manage our client’s T&E spend and improve their return on investment.  Our specialized expertise includes Travel Policy optimization, Change Management, Compliance, Business Process Outsourcing, Business Intelligence, Travel Category Management and Cost Management.

This team consists of Consultants from a wide variety of backgrounds. The team is dynamic, hardworking, and works in a caring atmosphere that favors personal development and work/life balance.

Since its establishment in 2007, the practice has grown rapidly due to the maturity of the market and investments in the business.

In this role, you will deliver on client engagements, contribute to developing the business, and take responsibility for team coaching/management. This position will offer them a wide area of opportunities to grow their skills and expertise, and accelerate their carrier.

What You’ll Do:

• Effectively completes multi-workstream engagements, prioritize client requests and work objectives using appropriate project management methodologies and tools such as project plans and issue logs.

• Create deliverables within established engagement scope, quality standards and time frames

• Experience leading projects with global complex customers

• Develops hypotheses and identifies data to evaluate based on client needs. Reviews and validates analyses, develops options/alternatives, and creates insightful recommendations in context of total engagement. Strong innovative attitude.

• Strong data analysis skills from multiple sources, and familiarity with data visualization tools and reporting (i.e., Tableau)

• Strong interpersonal, listening, and written presentation skills. Ability to deal with ambiguity and present/discuss work results in a compelling manner.

• Distills complex subject matter into key messages for team members and clients

• Understands client organization and dynamics. Builds strong working relationships with all key partners. Leverages American Express Global Business Travel and available industry tools and solutions to develop best-in-class deliverables and standard processes

• Leads global relationships – representing both customer & consultancy interests

• Experience successfully navigating global, matrixed client organizations

• Demonstrates strong work ethic with peers and juniors. Coaches team on subject matter and industry knowledge.

• Supports delivery of internal/external projects that develop the business

• Experience managing analysts (onshore & offshore) to create & deliver positive client outcomes

• Experience & understanding of the Corporate Travel industry

• Experience representing a firm or client’s interest within the marketplace (i.e., suppler/industry conferences) 

• Commercial attitude; ability to lead business development efforts in addition to project delivery

What We’re Looking For:

• Bachelor's degree required, MBA strongly preferred, PMI certification a plus

• Relevant travel experience, such as procurement, strategic sourcing, etc.

• Knowledge of strategy, financial/business operations, cost management preferred

• Strong analytical skills; ability to evaluate alternatives and recommend client solutions

• Strong communication skills that should include internal and external presentation development and delivery

• Strong client service orientation

• Ability to interact effectively with people at all levels within a team or client organization

Location

The US national annual base salary range for this position is from $70,000 to $140,000.  The national range provided includes the base salary that GBT expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance.  For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!