Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.
Senior technical point of contact throughout the implementation of multiple supply chain solutions software packages. Provides senior level design for client specific enhancements, proactively troubleshoots and resolves issues that arise during the implementation, and updates and maintains the project issues list, which includes prioritizing the issues. Works with customers to test and implement interfaces between MA products or external systems and works directly with the customer project team during configuration, testing, training, and implementation.
MINIMUM REQUIREMENTS
- Four-year bachelor’s or foreign equivalent degree in computer science, engineering, business or related field
- 3 years of experience working in a client or customer facing role within a supply chain or software organization (TMS)
- Up to 50% travel required
- Italian required
- 1 year of experience with database troubleshooting (SQL)
- 3 years of experience deploying software
- TLM (Transportation Lifecycle Management) & EEM (Extended Enterprise Management) [Senior Consultant, PSO, TLM/EEM]
- 3 years of consulting experience in transportation field
At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.
Skills Required
- Four-year bachelor's degree, or foreign equivalent, in computer science, engineering, business, or a related field
- Three years of experience in a client- or customer-facing role within a supply chain or software organization, specifically TMS
- Ability to travel up to 50%
- Italian language proficiency
- One year of experience with database troubleshooting using SQL
- Three years of experience deploying software
- Experience with TLM and EEM
- Three years of consulting experience in the transportation field
Manhattan Associates Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manhattan Associates and has not been reviewed or approved by Manhattan Associates.
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Fair & Transparent Compensation — Pay is generally characterized as on par with industry standards and often described as fair or above average, with stronger competitiveness in certain roles and at higher seniority. The overall picture suggests a “solid but not standout” base-compensation experience that can feel better when variable pay or role leverage is higher.
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Wellbeing & Lifestyle Benefits — Well-being programs are positioned as a notable strength, including mental-health resources and support tools such as Headspace access, an EAP, and financial-wellness offerings. These lifestyle-oriented extras appear to elevate the perceived total rewards value beyond salary alone.
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Parental & Family Support — Family-support benefits are highlighted through caregiving assistance (e.g., Care.com access) and the presence of maternity and paternity/partner leave. The existence of dedicated family and caregiver support contributes positively to the overall benefits perception.
Manhattan Associates Insights
What We Do
For more than 30 years we have earned a reputation for building technology solutions that solve the most complex business problems in supply chain, inventory and omnichannel.
