Senior Consultant, Third Party Issue Management - Third Party Risk Management

Posted 11 Days Ago
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Tempe, AZ, USA
Hybrid
91K-154K Annually
Senior level
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The Role
Lead execution of third‑party risk program across lifecycle stages (onboarding, due diligence, monitoring, contracting, offboarding). Track and remediate issues using ServiceNow and Coupa, design risk methodologies, report KRIs and program performance, drive continuous improvement and automation, engage stakeholders and 2LOD, and support regulatory and board reporting.
Summary Generated by Built In

About Northern Trust


As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.


Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.


With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.


Third Party Program Execution / Program Management

NT’s Chief Procurement Officer’s team for Third Party Management (TPMO) is responsible for design and execution of the Third Party risk management program in line with regulatory expectations, NT’s Third Party Risk Management Policy, and Third Party Practice Standard.

We are in a phase of growth and transformation. While you’ll be hired for a specific role, your role may evolve as we scale – expanding into areas aligned with your strengths and program needs. We’re looking for partners who thrive in change, think like problem solvers, and bring skills in project management, process management, and change leadership.

If you’re excited to grow with us and pivot when needed, you may be a fit for this role.

This role will report to one of several team managers within the TPMO, which is the 1st line of defense for third party risk. Primarily, you will work closely with the TPMO team manager to assist in strategy and design decisions, business as usual process improvement and/or the direct execution or indirect execution (directing others on how to execute) of the program as per the Third Party Standard.

The role holder will be an expert in Third Party Risk Management and would be well versed in execution aspect of the program related to the entire lifecycle of third party engagements. This is a central role interacting with business units, 2nd line of defense, other team leads and offshore quality control team.

Major Duties:

  • Responsible for tracking program throughput through the various third party management life cycle elements (Planning, IRQs, DDQs, Ongoing Monitoring, Contracting and Termination), periodic inventory review, open issues and open risk acceptance review and tracking of all internal projects
  • Primary area of focus will be to align to the formal, enterpriselevel program and processes that require consistent identification, logging, tracking, remediation, validation, and reporting of thirdpartyrelated issues and incidents. These processes explicitly rely on ServiceNow for issue/incident tracking and Coupa for linkage to supplier risk, due diligence, and contractual context.
  • Responsible for designing and periodically reviewing program related artifacts, risk methodologies, service categories and associated risk profile, reporting thresholds etc.
  • Accountable for assisting and guiding business partners through various stages of third party lifecycle to ensure quality program execution
  • Identify gaps and drive continuous improvement across the TPRM lifecycle (e.g., onboarding, due diligence, monitoring, offboarding)
  • Suggest and participate in improvement projects that automate or streamline repetitive tasks (e.g., through Coupa tools or workflow automation platforms).
  • Maintain strong documentation and evidence of controls, risk decisions, and remediations.
  • Track milestones, dependencies, and deliverables across projects and/or an assigned portfolio of relationships
  • Engage with risk domain SME’s, vendors and vendor relationship managers
  • Serve as the point of contact for program performance updates, risk issue escalations, and regulatory reviews
  • Responsible for engaging with and assisting 2LOD partners by providing business users' input for 2LOD deliverables
  • Use dashboards and key risk indicators (KRIs) to monitor third-party risk posture and performance and determine areas of focus
  • Report progress to the board, risk committees, and regulators as needed
  • Participate in cross-functional teams associated with Third Party program requirements in areas such as design & strategy, enterprise critical vendor management, and other SMEs related subjects.

Knowledge/Skills

  • Proven track record managing vendor risk and/or leading large-scale risk or compliance initiatives.
  • Expertise in third-party risk frameworks and regulatory requirements.
  • Experience with tools such as Coupa, ServiceNow, Cybeta, Interos or similar.
  • Strong organizational skills.
  • Ability to influence activities across multiple teams and across business units
  • Outstanding writing, communication, and presentation skills
  • Sound analytical and problem-solving skills
  • Strong networking ability to develop internal and external networks based on integrity and credibility through active listening and understanding

Experience

  • Bachelor's degree and approximately 10 years of related work experience with clear understanding of and experience in the Three Lines of Defense model
  • A thorough understanding of third-party (i.e., vendor, supplier, etc.) risk management, with prior experience in designing program solutions, risk scoring and aggregation methodologies and designing committee reporting
  • Understanding of global risk regulatory requirements with emphasis on US (OCC Bulletins, FFIEC, FRB, FDIC) or UK (PRA, FCA)
  • A TPRM related certification such as CTPRP or CTPRA

Salary Range:

$90,820 - 154,280 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.


Work Authorization


Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).


Working with Us


As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.


Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.


Reasonable Accommodation


Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.


Skills Required

  • Proven track record managing vendor risk or leading large-scale risk/compliance initiatives.
  • Expertise in third-party risk frameworks and regulatory requirements.
  • Experience with tools such as Coupa, ServiceNow, Cybeta, Interos (or similar).
  • Bachelor's degree and approximately 10 years of related work experience.
  • Clear understanding of the Three Lines of Defense model.
  • Understanding of global risk regulatory requirements (US: OCC, FFIEC, FRB, FDIC; UK: PRA, FCA).
  • TPRM-related certification such as CTPRP or CTPRA.
  • Strong organizational, communication, presentation, analytical, and stakeholder influence skills.
  • Authorized to work in the U.S. without need for visa sponsorship.

Northern Trust Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.

  • Retirement Support Retirement offerings are positioned as a standout, with a 401(k) plus an additional employer-funded pension described as a differentiator. This combination is repeatedly framed as a meaningful offset within total rewards, especially for long-term financial security.
  • Leave & Time Off Breadth Time-off benefits are depicted as generous, spanning paid time off, holidays, and dedicated paid volunteer time. The breadth of leave options is highlighted as a consistent strength that supports work-life balance.
  • Healthcare Strength Health coverage is characterized as comprehensive, typically including medical, dental, vision, and mental-health support through an assistance program. The offering is portrayed as robust and family-supportive, with multiple plan options in some descriptions.

Northern Trust Insights

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The Company
HQ: Chicago, IL
24,000 Employees
Year Founded: 1889

What We Do

As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.

Why Work With Us

At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.

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