When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.
Summary:
In this role, you will lead process improvement and optimization initiatives that enhance operational efficiency, effectiveness, and employee experience across the organization. You will partner with internal stakeholders across product, engineering, and operations to assess current-state operations, identify improvement opportunities, and design scalable technology solutions that align business needs with operational goals. Leveraging data, analytics, automation, workflow technologies, and AI-enabled capabilities, you will drive measurable business outcomes and support transformation efforts. As a trusted advisor, you will facilitate stakeholder alignment, provide data-driven recommendations, and guide teams through implementation and change. You will oversee initiatives from assessment through adoption and continuous improvement while mentoring team members and advancing operational excellence across the organization.
Responsibilities:
- Lead end-to-end process improvement and operational optimization initiatives.
- Conduct current-state assessments and identify strategic opportunities to improve efficiency, effectiveness, and user experience.
- Design future-state workflows, operating models, governance structures, and optimization strategies.
- Define key performance indicators, success metrics, and reporting frameworks to measure operational performance and business impact.
- Develop and execute implementation plans, including stabilization and continuous improvement activities.
- Identify opportunities to leverage automation, workflow technologies, and AI-enabled solutions to enhance business processes.
- Partner with technical teams to align operational requirements with system capabilities and technology roadmaps.
- Facilitate stakeholder workshops, alignment sessions, and change adoption activities to support successful outcomes.
- Manage project risks, dependencies, escalations, and issue resolution while ensuring delivery objectives are achieved.
- Mentor consultants and associate consultants, sharing best practices, methodologies, and project delivery expertise.
Qualifications:
- Relevant degree preferred.
- 5 or more years of relevant experience required.
- Bachelor's degree required; advanced degree preferred.
- Demonstrated experience leading process improvement, operational excellence, transformation, or consulting initiatives with measurable outcomes.
- Strong facilitation, communication, presentation, and stakeholder management skills.
- Experience with Lean, Agile, Six Sigma, change management, or related continuous improvement methodologies highly preferred.
- Ability to analyze complex business challenges and develop scalable, data-driven solutions.
- Experience leveraging automation, workflow technologies, analytics, or AI-enabled tools to improve operational performance highly preferred.
- Proven ability to influence cross-functional stakeholders and lead medium-to-high complexity initiatives with limited oversight.
Estimated Hiring Range:
At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $102,400.00 to $179,000.00.This position is also incentive eligible.
Vizient has a comprehensive benefits plan! Please view our benefits here:
http://www.vizientinc.com/about-us/careers
Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities
The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.
Skills Required
- Bachelor's degree
- 5 or more years of relevant experience
- Demonstrated experience leading process improvement, operational excellence, transformation, or consulting initiatives with measurable outcomes
- Strong facilitation, communication, presentation, and stakeholder management skills
- Ability to analyze complex business challenges and develop scalable, data-driven solutions
- Proven ability to influence cross-functional stakeholders and lead medium-to-high complexity initiatives with limited oversight
- Experience with Lean, Agile, Six Sigma, change management, or related continuous improvement methodologies
- Experience leveraging automation, workflow technologies, analytics, or AI-enabled tools to improve operational performance
- Advanced degree
- Relevant degree
Vizient Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vizient and has not been reviewed or approved by Vizient.
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Leave & Time Off Breadth — Time off allowances are generous, with ample PTO and holidays available from day one. Separate paid volunteer days add additional protected time away.
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Flexible Benefits — Flexibility to work from anywhere for part of the year and hybrid options support work-life balance. Policies enabling remote periods complement the broader PTO structure.
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Retirement Support — Retirement benefits include a competitive 401(k) company match alongside HSA contributions on eligible plans. These elements strengthen long-term financial security within the total rewards package.
Vizient Insights
What We Do
Vizient, Inc., the nation’s largest health care performance improvement company, serves more than 50% of the nation’s acute care providers, which includes 97% of the nation’s academic medical centers, and more than 20% of ambulatory care providers. Vizient provides expertise, analytics and advisory services, as well as a contract portfolio that represents more than $130 billion in annual purchasing volume. Vizient is based in Dallas and has offices in 20 metropolitan areas across the United States. We have 4,000 employees with a breadth of expertise, experience and compassion, who are eager to develop and implement solutions that advance health care for the greater good.
