Are you powered by hunger and fueled by grit? At Penrod, we don't just tackle challenges; we relentlessly pursue innovation and client success. If you're tired of coasting and ready to accelerate your career in a high-octane environment where your drive directly impacts our shared wins, then buckle up. This isn't just a job; it's a mission for those who demand more from themselves and their work.
Penrod is seeking a Senior Consultant who will lead complex healthcare and life sciences (HLS) engagements by applying Penrod's Search Model: orchestrating solutions rather than simply executing tasks. This role owns end-to-end declarative technical delivery, directs AI tooling to accelerate configuration work, and serves as the technical and domain authority clients and junior team members rely on. Senior Consultants operate with full autonomy on large or complex Implementation Services (IS) and Managed Services (MS) projects and are expected to mentor Base-tier consultants while contributing to Penrod's broader practice.
What you will do
- Lead technical architecture discussions and configure end-to-end declarative solutions across Salesforce clouds (Health Cloud, Sales, Service, Experience, and others).
- Own delivery of large and complex IS or MS projects from discovery through go-live, consistently meeting delivery objectives and Variable Compensation (VC) metrics.
- Direct AI tools to generate complex automation logic and component markup from precise natural language prompts, then review all AI-generated output for PHI compliance and HIPAA adherence before it reaches a client.
- Translate complex technical concepts into business terms for non-technical stakeholders; link solution design decisions directly to client outcomes.
- Proactively identify systemic issues and propose solutions before being prompted; flag risks before they surface to the client. Mentor Base-tier consultants and drive internal process improvement across the practice.
- Champion knowledge sharing, teach junior team members effective prompt engineering for HLS configuration tasks and stay current on the latest developments in the HLS space.
What we look for
- 4–6 years of platform experience, including 3+ years in HLS consulting.
- Demonstrated expertise in at least one specialty cloud, with 4+ relevant certifications.
- Track record of leading IS or MS projects autonomously, from scoping through delivery.
- Deep working knowledge of PHI data handling and HIPAA security rules, with exposure to multiple HLS use cases (Payer, Provider, or adjacent verticals).
- Client-first mindset; proactively manages client expectations, especially in escalated situations, with an empathy-first approach to conflict.
- Translates complex technical concepts to non-technical stakeholders and spots systemic issues before they become client-facing problems.
- Contributes to practice-wide initiatives unprompted; informally mentors peers and shares lessons learned on a regular basis.
Skills Required
- 4-6 years of Salesforce platform experience
- At least 3 years of healthcare and life sciences consulting experience
- Expertise in at least one Salesforce specialty cloud
- Four or more relevant certifications
- Experience autonomously leading implementation or managed services projects from scoping through delivery
- Deep knowledge of PHI data handling and HIPAA security rules
- Exposure to multiple healthcare and life sciences use cases, such as payer or provider environments
- Ability to translate complex technical concepts for non-technical stakeholders
- Ability to manage client expectations during escalated situations
- Experience identifying systemic issues and proactively managing risks
- Experience mentoring peers or junior team members
- Willingness to contribute to practice-wide initiatives and knowledge sharing
What We Do
Penrod is the trusted Salesforce implementation, advisory, and managed services partner to solve healthcare's biggest challenges. We're Healthcare Focused. We understand that healthcare organizations face unique challenges. We achieve excellence by excelling in one industry. That's why healthcare & life sciences is all we do. We're Problem Solvers. We believe that the challenges healthcare organizations face can be solved with technology. That's why we focus on delivering solutions that are tailored to unique healthcare & life sciences use cases. We're Authentic and Fun. We aspire to bring our authentic selves into every engagement. That's how we develop relationships that result in the best solutions.
