Senior Consultant - Reporting and Analytics (Remote)

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Help us transform and bring innovation to Drug Safety and Pharmacovigilance! 

We are building new Applications as part of our Vault Safety Suite! To round out our Pharmacovigilance offering, new software to provide Safety Reporting and Analytics is being rolled out and we are looking for senior system implementation experts to join the team! We want innovative thinkers with deep domain expertise who are ready to challenge the status quo with new technology.

As a key member of our Professional Services team, the Senior Consultant will work side-by-side with customers and our solution architects to implement Vault Safety. In this role, the candidate will lead the overall delivery of Vault Safety for our customers. They will define and drive business processes, lead the project team in delivering the solution, and guide our customers throughout the implementation programs.

This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.

Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You'll Do

• Lead life sciences customers in the implementation of Vault Safety Workbench
• Define strategies, business processes, technical solution and implementation approach for deploying Vault Safety Workbench across an organization
• Work closely with the Product team and Influence the design and features of our early adopter products
• Oversee the design, configuration and maintenance of reporting solution using Safety Workbench
• Perform fit gap analysis, advanced data analysis and prepare custom safety reports, dashboards, and metrics to support pharmacovigilance activities
• Collaborate with business stakeholders to define reporting requirements and translate them into technical specifications
• Perform hands-on work with databases, including querying, extracting, and validating data using SQL/PLSQL
• Lead the preparation of project timelines, and resource allocation for reporting deliverables
• Serve as the primary point of contact for clients regarding PV reporting needs, managing client relationships and expectations
• Organize and facilitate workshops with clients to gather detailed reporting requirements, address challenges, and ensure alignment on project goals and timelines
• Guide clients through the PV reporting process, providing expertise on best practices, solutions, and approaches
• Ensure compliance with regulatory requirements and pharmacovigilance standards in all reporting activities
• Provide guidance and mentorship to junior team members, assisting in their professional development and growth
• Troubleshoot and resolve any reporting issues, ensuring system integrity and accuracy of data
• Assist clients in interpreting complex data and help them make informed decisions by delivering actionable insights through clear reporting and presentations
• Demonstrate consultative skills to help clients identify opportunities for continuous improvement and operational optimization in pharmacovigilance
• Primary contact for customer liaising, managing communication between the project team, customer, and internal stakeholders
• Represent Safety Professional Services across multiple engagements and workstreams (e.g. solution design and configuration, data migration, systems integration, etc.)
• Ensure customer success from beginning to end of the engagement lifecycle

Requirements

• 5+ years of experience in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry, with at least 2 years of experience in leading PV reporting workstreams
• Hands-on experience with PV reporting tools such as Cognos, OBIEE, RedShift and Power BI
• Strong knowledge of SQL and PLSQL, with the ability to write and optimize queries for database reporting and analysis
• In-depth understanding of pharmacovigilance processes, safety data management, and regulatory requirements. Proven experience defining global business processes for safety
• Self-starter and motivated individual with the proven ability to work independently in a dynamic environment
• Excellent verbal and written communication skills
• Proven ability to manage diverse customers and /or stakeholders and ensure project delivery to a high degree of satisfaction
• Experience in facilitating workshops to gather client requirements, resolve issues, and align stakeholders on reporting needs and expectations
• Strong analytical skills and experience with creating, managing, and validating safety-related reports, dashboards, and metrics
• Consulting experience in leading client engagements, conducting workshops, and managing expectations while providing strategic insights and recommendations
• Ability to travel up to 40%
• Qualified candidates must be legally authorized to be employed in the United States. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position

Nice to Have

• Life Science, computer science, or related degree
• Experience implementing, supporting, or administering business/IT operations with safety databases like ARISg (LifeSphere), ARGUS, Empirica, PV Reports , Datamarts and/or other Pharmacovigilance and/or Reporting or Signal Detection solutions
• SaaS/Cloud experience
• Experience in demonstrating software applications in product pre-sales
• Locality to major life sciences customer hub (NJ; Boston, MA; Philadelphia, PA; Chicago, IL, RTP NC)

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $80,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.