Senior Consultant, Measurement Analytics and Transformation

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a Senior Consultant, Measurement Analytics and Transformation, you will join the Frontline Analytics & Insights team, reporting to the Director, Measurement Analytics and Transformation. This role is a critical contributor to the delivery of actionable analytics, insightful dashboards, and transformation initiatives that support Personal Banking. You will leverage advanced analytics to inform business decisions, optimize performance, and support the evolution of analytics capabilities at CIBC.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Analytics & story telling with data - Design, develop, and deliver streamlined dashboards and executive reports that translate complex data into clear, actionable insights for diverse business stakeholders. Monitor campaign performance and trends, proposing recommendations to address gaps, optimize resources, and drive profitable revenue growth. Conduct ad hoc analyses to address emerging business issues, utilizing a variety of structured and unstructured data sources. Ensure data-driven recommendations are presented in a concise, impactful manner suitable for executive audiences.

• Consultation & advisory - Act as a thought partner to business leaders, providing advice and recommendations that support business mandate development and enable better, faster decision-making. Collaborate with internal and external partners to gather critical information on management techniques, client issues, strategic priorities, and project requirements.

• Operational & tactical support - Provide operational and tactical support for the data analytics environment, ensuring the efficient implementation of analytics initiatives aligned with strategic priorities.

• Cross-functional collaboration - Build and maintain strong working relationships with stakeholders across strategy  teams, analytics, product, channels, and other internal groups. Liaise with partners to ensure alignment with business objectives and facilitate effective decision-making.

• Continuous Improvement - Contribute to the transformation from static reporting to self-serve dashboards and proactive insights. Support modernization initiatives that elevate analytics capabilities and operational effectiveness. Support the review, refinement, and development of analytics programs and processes.

Who you are

• You can demonstrate experience in designing and delivering user-friendly production reports and dashboards for multiple users. Working with large datasets and proficient with analytics tools such as SQL, SAS, Databricks, Alteryx, Power BI and Tableau.

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

• You're problem solver. You have exceptional critical thinking, problem solving and decision making skills with demonstrated ability to independently identify and analyze business and technical  problems and recommend solutions.

• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 27th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Effectiveness, Business Implementation, Communication, Data Reporting, Decision Making, Metrics Analysis, Process Improvements, Reporting and Analysis, Statistical Analysis