Senior Consultant Culture and Engagement

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

The Senior Consultant, Culture & Engagement serves as a senior enterprise consultant responsible for advancing OhioHealth's culture strategy, Culture DNA (activation, integration, and sustainment), associate experience, engagement, belonging, and workforce culture initiatives.
This role provides strategic consultation, program leadership, facilitation expertise, and organizational influence to strengthen and sustain a high-performing, inclusive, and purpose-driven culture across OhioHealth. The Senior Consultant partners with leaders, associates, teams, and enterprise stakeholders to design, implement, evaluate, and continuously improve culture-focused initiatives that enhance associate engagement, organizational belonging, workforce effectiveness, leadership capability, and alignment with OhioHealth's mission, values, and strategic priorities.
The Senior Consultant serves as the enterprise lead for Culture DNA activation, care site engagement, culture integration across learning experiences, culture sustainability strategies, and organizational transformation initiatives. This position leads complex enterprise initiatives, establishes best practices, develops scalable solutions, and serves as a trusted advisor on organizational culture and transformation.
Operating without direct people-management responsibilities, the Senior Consultant influences outcomes through expertise, consultation, facilitation, relationship building, data-driven recommendations, project leadership, and enterprise collaboration.

Responsibilities And Duties:

Culture DNA Strategy, Activation & Integration (40%)
Leads the design, implementation, and continuous enhancement of OhioHealth's Culture DNA strategy across the enterprise.
Leads enterprise-wide Culture DNA activation initiatives.
Oversees Culture DNA eLearning strategy, implementation, sustainment,  maintenance, and evaluation.
Leads Culture DNA care site activation efforts and implementation planning.
Ensures consistent integration of Culture DNA throughout:New Associate Orientation (NAO)
New Leader Orientation (NLO)
New Nurse Orientation (NNO)
New Provider Orientation (NPO)
Gemba experiences
Associate Development Programs
Leadership Development Programs
Learning4Life Conference
Enterprise learning experiences
Develops tools, resources, communication strategies, and activation methods that strengthen behavior adoption and sustainability.
Partners with business leaders to embed Culture DNA into everyday practices and experiences.
Culture Strategy, Transformation & Enterprise Initiatives (35%)
Leads enterprise culture initiatives that strengthen mission alignment, organizational effectiveness, engagement, belonging, recognition, leadership effectiveness, and workforce performance.
Serves as a subject matter expert and trusted advisor on organizational culture strategy.
Leads culture transformation initiatives supporting enterprise strategic priorities.
Facilitates culture assessments, discovery work, focus groups, listening sessions, and stakeholder engagement activities.
Supports organizational change initiatives through culture integration and behavior adoption strategies.
Develops scalable culture solutions that improve associate and leader experiences across the employment lifecycle.
Partners with leaders to identify culture improvement opportunities and implement sustainable solutions.
Culture Sustainability, Measurement & Continuous Improvement (15%)
Develops and implements strategies that ensure long-term culture adoption and effectiveness.
Leads culture sustainment planning and enterprise implementation efforts.
Develops and maintains culture dashboards and executive reporting tools.
Monitors and analyzes:Annual Culture DNA Knowledge Check results
ACC culture-related case trends
Hotline culture-related trends
Safety event culture-related trends
Patient experience culture indicators
Business Resource Group participation and engagement metrics
Utilizes qualitative and quantitative data to identify opportunities and recommend improvement strategies.
Measures effectiveness, adoption, and impact of culture initiatives.
Consultation & Advisory Services (10%)
Provides advanced consultation to leaders, departments, and enterprise stakeholders regarding culture, workforce effectiveness, engagement, belonging, and organizational change.
Assesses organizational needs and recommends evidence-based solutions.
Serves as a trusted advisor on culture-building strategies and practices.
Partners with Human Resources, Learning & Development, Talent Acquisition, and operational leaders to align culture efforts.
Supports leaders in translating organizational values into observable behaviors and daily practices.
LEADERSHIP EXPECTATIONS
Although this position does not have direct supervisory accountability, the Principal Consultant demonstrates leadership through:
Influencing enterprise-wide outcomes
Leading complex cross-functional initiatives
Serving as the enterprise Culture DNA subject matter expert
Mentoring facilitators and colleagues
Building strong stakeholder partnerships
Driving accountability through project leadership
Championing innovation and continuous improvement
Serving as a trusted culture ambassador
Modeling OhioHealth values and Culture DNA behaviors
POSITION IMPACT
This role directly contributes to:
Culture DNA activation and sustainment
Care site culture integration
Organizational culture transformation
Associate engagement and retention
Leadership capability growth
Patient experience culture outcomes
Associate experience enhancement
Organizational effectiveness
Mission and values integration
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Minimum Qualifications:

Bachelor's Degree (Required)

Additional Job Description:

SPECIALIZED KNOWLEDGE

Preferred

• Organizational culture strategy and implementation
• Culture transformation and organizational change
• Associate engagement methodologies
• Culture DNA activation and sustainment
• Leadership and professional development
• Adult learning theory and workforce development
• Program design and curriculum architecture
• Facilitation and large-group engagement
• Associate recognition and appreciation practices
• Organizational effectiveness principles
• Culture measurement and performance analytics
• Strategic consulting and stakeholder engagement
• Enterprise project and initiative leadership
• Experience design and behavior change methodologies

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Engagement

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment