Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job DescriptionSydney, Australia | Hybrid
As a trusted partner to many of Australia's leading lenders, we're looking for a Senior Consultant. You will report to Director of Consulting and help large enterprise clients solve complex challenges that span across credit risk, analytics, decisioning, fraud prevention and customer management.
If you enjoy partnering with clients, influencing strategy and translating industry expertise into meaningful results, we'd love to hear from you.
What you'll do:
As a Senior Consultant, you'll work with clients, sales, product and delivery teams to provide expert guidance and help organisations maximise value from Experian's solutions.
Partner with clients and support growth
- Be a trusted advisor to major clients across banking and financial services.
- Help clients solve challenges and achieve strategic goals using data, analytics and decisioning solutions.
- Support client presentations, proposals, RFIs and RFPs.
- Partner with Sales teams to develop account and sector growth plans.
- Represent Experian at industry events, client forums and advisory boards.
Bring the voice of the customer to Experian
- Share market insights and competitive intelligence with team members.
- Collaborate with Product, Technical Pre-Sales and Commercial teams to enhance existing solutions and identify new opportunities.
- Help shape future offerings based on client needs and industry trends.
Promote customer success
- Partner with delivery teams to help clients realise value from Experian's products, data and services.
- Strengthen client engagement through governance meetings, analytics and solution adoption activities.
- Support long-term client relationships through proactive consulting and expertise.
We're interested in people who have a combination of the following skills and experiences. If you don't meet every requirement, we still encourage you to apply.
- Experience within banking, financial services, credit bureaus, consulting or a related industry.
- 10+ years of experience with credit risk, customer management, collections and lending environments.
- Understanding of decisioning platforms, credit bureau products, analytics or data-driven solutions.
- 5+ years of experience designing or implementing solutions that improve customer, risk or commercial outcomes.
- Experience communicating product benefits appropriate for each prospect, including engagement with senior leaders.
- Commercial awareness and the ability to articulate business value and return on investment.
- A collaborative mindset with the flexibility to work effectively across diverse teams and customer groups.
Benefits/Perks:
- Novated Leasing & Salary Packaging
- Great compensation package and bonus / commission plan
- Flexible work environment, hybrid model
- Flexible time off including volunteer time off, personal leaves and paid holidays
- 17 weeks of Paid Parental Leave, family care leave and up to 5 days study leave
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.
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Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Skills Required
- 10+ years experience with credit risk, customer management, collections and lending environments
- Experience within banking, financial services, credit bureaus, consulting or a related industry
- 5+ years designing or implementing solutions that improve customer, risk or commercial outcomes
- Understanding of decisioning platforms, credit bureau products, analytics or data-driven solutions
- Experience supporting client presentations, proposals, RFIs and RFPs
- Experience communicating product benefits and engaging with senior leaders
- Commercial awareness and ability to articulate business value and return on investment
- Collaborative mindset and ability to work effectively across diverse teams and customer groups
Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
Experian Insights
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
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