About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Role/Department:
Responsible for managing Custody new business implementations and fund launches. Acts as the focal point of contact for external and internal contacts prior to and throughout the transition. Works with the sales group and client servicing team to define the timetable for transition and associated tasks.
The key responsibilities of the role include:
- Manages new business implementations for global custody clients by working with client, consultant, prior custodian and investment manager to establish guidelines for transition
- Serves as primary client contact on transition issues, communicating with client and others (i.e. consultants and investment managers) directly to provide information on Northern Trust requirements for transition
- Works with client and client servicing team to determine unique processing needs, and to translate those needs into procedures and documentation for various internal areas
- Participates in pre-implementation meetings, coordinating the needs of sales, operations and relationship staff to identify new or existing client needs
- Co-ordinates the client servicing and transition teams and establishes meetings to discuss ongoing servicing requirements
- Collects pertinent client information (i.e. asset lists, key contacts etc.) to ensure accurate account set up, distributing information to the appropriate internal areas
- Creates and maintains transition project plan
- Maintains and updates the new business timetable, including sales prospects, for senior transition and client servicing staff
- Participates in the sales process as a subject matter expert identifying prospect and client needs and producing / presenting transition delivery plans
- Ensures the overall success of the project, including milestones, deliverable dates and project scope.
- Responsible for the day-to-day execution of workstreams relevant to the overall project including Custody, plus for example, Risk & Performance.
- Coordinates workstream activities across regions for global Custody projects.
- Provides leadership and direction to relevant workstream SMEs and BAs.
- Reports up to Project Manager(s) and Program Manager(s) when applicable, or the Steering Group.
- Works with regional resources to develop, plan and scope the project for respective workstreams.
- Accountable for the delivery of the custody workstream scope & plan to internal partners and the client.
- Identifies and reports on progress, issues, risks, resource constraints and needs of the workstream (s) to the Project Manager / Program Manager when applicable, or the Steering Group. Escalates where appropriate to the Steering Group.
- Key contact on the Custody project for the client, interested third parties and the steering group.
- Prepares, maintains and tracks the overall ‘onboarding schedule’.
- Manages changes to scope or plan, assessing any project risk, project planning and resourcing, and notifying the steering group to any impact on the project.
- Ensures all workstreams meet milestones through constant monitoring of the onboarding schedule and adherence to the governance documentation.
- Provides status reports on a regular and timely basis to all workstreams, the Project Manager / Program Manager when applicable, or the Steering Group and the Client. Includes commentary on items in the ‘onboarding schedule’. Updates to be provided on a weekly basis with the frequency of updates increasing as the migration approaches.
Skills/Qualifications:
- Excellent organizational skills
- Good analytical and negotiation skills
- Project management skills are essential to direct implementation activities
- Excellent verbal and written communication skills
- Good formal presentation skills
- Ability to put forward solutions as well as identify issues
- Pro-active approach with accuracy and attention to detail
- Ability to work well under pressure and to tight deadlines
- Able to tackle additional responsibilities outside of immediate duties
- Proficient user of Microsoft Project, Visio, Powerpoint, Excel and Word
- Investment management qualifications would be advantageous
Experience
- A good knowledge of Custody products and services, usually acquired through work related experience, is necessary to manage client requirements and expectations
- Knowledge of custody systems capabilities, usually, acquired through experience or formal training, is required to co-ordinate implementation of new business
- Organizational, analytical, negotiation and project management skills are essential to direct implementation activities, prioritize tasks and lead and / or work with transition and client servicing teams
- Knowledge of investment management operations gained within an asset management, fund accounting or similar environment
- Business analysis / project management experience gained within an asset management or similar environment, including experience of the entire project lifecycle through implementation
Work Authorization
Applicants must have the right to work in Ireland at the time of application and for the duration of employment.
Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks.
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.
Skills Required
- Excellent organizational skills
- Analytical and negotiation skills
- Project management skills to direct implementation activities
- Excellent verbal and written communication skills
- Formal presentation skills
- Ability to propose solutions and identify issues
- Pro-active approach with accuracy and attention to detail
- Ability to work under pressure and to tight deadlines
- Willingness to take on responsibilities beyond immediate duties
- Proficient user of Microsoft Project, Visio, PowerPoint, Excel and Word
- Knowledge of custody products and services
- Knowledge of custody systems capabilities
- Knowledge of investment management operations (asset management, fund accounting)
- Business analysis / project management experience across the full project lifecycle
- Investment management qualifications
Northern Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.
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Retirement Support — A 401(k) with company match alongside an employer‑funded defined‑benefit pension is highlighted in employer‑verified materials and filings, setting the retirement package apart from many private employers.
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Leave & Time Off Breadth — PTO is portrayed as solid overall, and two paid volunteer days per year are clearly documented across corporate materials.
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Parental & Family Support — Company sources and postings reference paid parental and caregiver leave and recent enhancements to parental benefits, indicating meaningful family support within the package.
Northern Trust Insights
What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
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