About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Role
The Global Family & Private Investment Offices (GFO) team is a specialist sales and client servicing group within Wealth Management, dedicated to supporting ultra-high-net-worth individuals and families, typically with more than $200 million in investable assets, as well as their charities and foundations.
Reporting to the Head of Client and Asset Servicing, GFO International, the Senior Consultant will lead the implementation of complex new client relationships, asset transitions, periodic reviews and priority business projects across GFO International.
This is a senior, client-facing role with responsibility for taking complex implementations from initial requirements through to successful delivery. Acting as the principal implementation contact, the Senior Consultant will establish the project approach and governance, coordinate specialist teams across the organisation, manage risks and escalations, and ensure clients receive a seamless and well-managed onboarding experience.
Working closely with Relationship Management, Product, Operations, Technology, Legal, Compliance and other specialist partners, the Senior Consultant will translate complex client requirements into clear and executable implementation plans. The role will also provide technical and project leadership to less-experienced colleagues, supporting their development and ensuring consistently high standards of delivery across the team.
Key Responsibilities
- Lead complex client onboarding and implementation engagements from initiation through to completion, establishing scope, deliverables, responsibilities, dependencies, milestones, governance and target dates.
- Serve as the principal implementation contact for clients, taking ownership of expectations, key decisions, risks, issues and escalations throughout the engagement.
- Build trusted client relationships through clear, proactive communication and consistent delivery, helping clients understand how products, services and specialist teams come together to provide an integrated solution.
- Lead the end-to-end coordination of AML/KYC and account-opening requirements, working with clients and internal control functions to resolve complex matters and secure the necessary approvals.
- Assess complex client and ownership structures to understand risk considerations and applicable jurisdictional KYC requirements.
- Partner with Legal, Product and Relationship Management to coordinate implementation requirements associated with contract execution and support timely completion.
- Work with Product and specialist teams to validate service requirements, establish clear responsibilities and ensure proposed solutions and client expectations are appropriately aligned.
- Lead internal project and stakeholder meetings, facilitate decisions, establish clear actions and ownership, and proactively manage delivery against agreed timelines.
- Coordinate across Relationship Management, Product, Technology, Operations, Compliance, Legal and other specialist teams to identify and address dependencies, risks and implementation issues.
- Complete and oversee relevant account-opening documentation following the appropriate approvals and maintain accurate project, client and regulatory records.
- Partner with New Business Consultants and transition teams throughout the implementation process, ensuring they remain informed of key developments, dependencies and requirements.
- Support periodic client reviews, including the review and refresh of client documentation, coordination with clients and control partners, and completion of required KYC updates.
- Provide leadership and guidance to Client Project & Implementation Consultants, sharing technical expertise and supporting their professional development.
- Lead or contribute to priority projects and other strategic initiatives across GFO International as required.
Skills & Experience
- Significant experience in client onboarding, implementation, client servicing, project delivery or asset servicing within financial services. Experience within private banking, wealth management, custody, asset servicing or a similarly complex client environment would be advantageous.
- Demonstrated experience leading complex client implementations or transitions from initiation through to successful delivery.
- Strong project management and organisational capability, with experience managing multiple workstreams, stakeholders, dependencies and deadlines concurrently.
- Experience managing client onboarding, AML/KYC and account-opening requirements, including working closely with Compliance, Risk and other control functions.
- Strong understanding of complex client or ownership structures and the practical application of KYC and client due diligence requirements.
- Experience working across multidisciplinary teams including Relationship Management, Product, Technology, Operations, Legal, Compliance and Change.
- Good understanding of financial services products, operational servicing models and technology solutions, ideally including reporting, data delivery and client connectivity.
- Excellent written and verbal communication skills, with the confidence and credibility to engage effectively with sophisticated clients, prospects and senior internal stakeholders.
- Demonstrated ability to identify and manage implementation risks, resolve issues, facilitate decisions and escalate effectively when required.
- Strong attention to detail, particularly in relation to client documentation, regulatory requirements and project governance.
- Ability to work independently, exercise sound judgement and maintain momentum in complex or evolving client situations.
- Willingness to travel occasionally, including internationally, where required.
Valuable Competencies
- Client leadership: Builds credibility and trusted relationships with sophisticated clients, anticipating needs and managing expectations effectively.
- Delivery focus: Takes ownership of complex engagements and drives activity through to successful completion.
- Judgement and problem solving: Navigates ambiguity, identifies risks early and brings structure and practical solutions to complex situations.
- Stakeholder influence: Builds alignment across multiple teams and senior stakeholders, facilitating decisions and maintaining momentum.
- Collaboration: Works effectively across business, operational and control functions to deliver integrated client outcomes.
- Developing others: Provides guidance, knowledge sharing and practical support to less-experienced colleagues.
Work Authorization
Applicants must have the right to work in the United Kingdom at the time of application and for the duration of employment.
Please note that Northern Trust is unable to provide visa sponsorship for this role. This includes Skilled Worker visas, Global Business Mobility routes, Graduate visas, Youth Mobility Scheme, High Potential Individual visas, Scale-up Worker visas, Temporary Worker visas, and other employer-sponsored visa categories.
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.
Skills Required
- Significant experience in client onboarding, implementation, client servicing, project delivery, or asset servicing within financial services
- Experience in private banking, wealth management, custody, asset servicing, or a similarly complex client environment
- Experience leading complex client implementations or transitions from initiation through successful delivery
- Strong project management and organizational skills, including management of multiple workstreams, stakeholders, dependencies, and deadlines
- Experience managing client onboarding, AML/KYC, and account-opening requirements with Compliance, Risk, and control functions
- Understanding of complex client or ownership structures and practical KYC and client due diligence requirements
- Experience working across Relationship Management, Product, Technology, Operations, Legal, Compliance, and Change teams
- Understanding of financial services products, operational servicing models, and technology solutions, ideally including reporting, data delivery, and client connectivity
- Excellent written and verbal communication skills with sophisticated clients and senior stakeholders
- Ability to identify and manage implementation risks, resolve issues, facilitate decisions, and escalate effectively
- Strong attention to detail regarding client documentation, regulatory requirements, and project governance
- Ability to work independently, exercise sound judgment, and maintain momentum in complex situations
- Willingness to travel occasionally, including internationally, when required
- Right to work in the United Kingdom for the duration of employment
Northern Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.
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Retirement Support — A 401(k) with company match alongside an employer‑funded defined‑benefit pension is highlighted in employer‑verified materials and filings, setting the retirement package apart from many private employers.
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Leave & Time Off Breadth — PTO is portrayed as solid overall, and two paid volunteer days per year are clearly documented across corporate materials.
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Parental & Family Support — Company sources and postings reference paid parental and caregiver leave and recent enhancements to parental benefits, indicating meaningful family support within the package.
Northern Trust Insights
What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
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