About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Job Description Summary-
Responsible for working on single large scale, multiple projects or a work stream of projects. The Business Analysis function plays a key role during the onset of a project or program by helping define scope and create requirements working closely with business partners to understand and translate needs. This role serves as a contact for IT during the design, development, and testing phase. Functional expertise is required.
SUMMARY-
Perform Business Analysis to support delivery of products within the Cash Services Change Portfolio, producing clear requirements, user stories and acceptance criteria that enable build, test and implementation.
Partner with the Product Owner to complete upfront analysis (process flows, requirements and assumptions) to inform operating model and application design, and support backlog management by drafting features, user stories and maintaining SDLC discipline.
Elicit and document current and target state through stakeholder interviews and document review; synthesise findings into business rules, requirements and recommendations supported by data, metrics and evidence.
MAJOR DUTIES-
- Work with the Scrum team to analyse change, produce requirements, and draft user stories while maintaining SDLC discipline.
- Support the Product Owner, solution architects, testers and developers to ensure the outcome meets agreed success criteria.
- Elaborate high-level requirements and designs from operations, Product Owner and business architects into detail sufficient for developers to build a complete solution.
- Analyse data to define and validate new business rules.
- Define acceptance criteria for each user story in Given/When/Then format to demonstrate the delivered change meets the business need.
- Refine user stories with the Scrum team to ensure shared understanding of business need, scope and detailed requirements.
- Answer questions from developers and testers throughout the story lifecycle.
- Review test results against acceptance criteria and support defect triage and resolution.
- Produce functional specifications or user guides as needed so end users can adopt new or enhanced functionality.
- Actively participate in Agile ceremonies (stand-up, backlog refinement, planning and retrospectives).
KNOWLEDGE/SKILLS:
- Market Knowledge of Cash Products, Global Payments and Industry Change, including Cash and liquidity management, credit and balance sheet finance reporting.
- In-depth knowledge of current cash architecture and associated business processes.
- Previous experience working large scale, complex change initiatives
- Experience with working with Agile delivery methods, specifically Scaled Agile.
- Demonstrated problem-solving and analytical skills evidenced by defining business rules, acceptance criteria and decision-ready analysis.
- Strong communication skills: written and verbal.
- Exposure and understanding of Project & Product Change methodologies
- Strong planning, organizational and problem-solving skills
- Ability to actively collaborate and work with extended team outside of the Business unit
- Advanced proficiency in Microsoft Office and Power BI (or equivalent reporting tools).
- High attention to detail, ensuring accuracy and traceability across requirements, user stories, acceptance criteria and test evidence.
- Must have good interpersonal skills with the ability to establish credibility and foster excellent working relationships with internal and external partners
- Work well with people in the same department, both locally and globally
EXPERIENCE:
- For internal applications - 24 months as Consultant
- Minimum 2 years’ experience in a consulting or advisory role delivering change in banking/payments.
- 5–10 years’ hands-on Business Analyst experience in payments/banking across Agile and Waterfall delivery.
- Proven delivery of 2–3 end-to-end change initiatives in the banking/financial services domain within the last few years.
- SME-level knowledge of FIN and ISO 20022 messaging across SWIFT CBPR+, CHAPS, RITS and TARGET2 payment networks, plus cash and liquidity management and related reporting.
- Experience supporting the creation of a function-led target operating model.
- Up-to-date with standard delivery tools and processes (Jira, Azure DevOps and MS Office).
- Processing and manipulation of data to achieve business objectives
- Basic SQL skills
- (Nice to have) Custody Product knowledge,
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
About Our Bangalore Office
The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees. In this stunning office, space, we offer fantastic amenities which include our Arrival Hub – Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees. Learn more.
Skills Required
- Market knowledge of cash products, global payments, cash and liquidity management, and industry change.
- In-depth knowledge of current cash architecture and associated business processes.
- Experience with large scale, complex change initiatives.
- Experience with Agile delivery methods, specifically Scaled Agile.
- Ability to define business rules, acceptance criteria, and perform decision-ready analysis.
- Strong written and verbal communication skills.
- Exposure and understanding of Project & Product Change methodologies.
- Strong planning, organizational and problem-solving skills.
- Ability to collaborate with extended teams across business units and geographies.
- Advanced proficiency in Microsoft Office and Power BI (or equivalent reporting tools).
- High attention to detail ensuring accuracy and traceability across requirements and test evidence.
- Minimum 2 years' experience in a consulting or advisory role delivering change in banking/payments.
- 5-10 years hands-on Business Analyst experience in payments/banking across Agile and Waterfall.
- Proven delivery of 2-3 end-to-end change initiatives in banking/financial services within recent years.
- SME-level knowledge of FIN and ISO 20022 messaging across SWIFT CBPR+, CHAPS, RITS and TARGET2, plus related reporting.
- Experience supporting creation of a function-led target operating model.
- Familiarity with standard delivery tools and processes (Jira, Azure DevOps, MS Office).
- Processing and manipulation of data to achieve business objectives.
- Basic SQL skills.
- For internal applications - 24 months as Consultant.
- Custody product knowledge.
Northern Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.
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Retirement Support — Retirement offerings are positioned as a standout, with a 401(k) plus an additional employer-funded pension described as a differentiator. This combination is repeatedly framed as a meaningful offset within total rewards, especially for long-term financial security.
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Leave & Time Off Breadth — Time-off benefits are depicted as generous, spanning paid time off, holidays, and dedicated paid volunteer time. The breadth of leave options is highlighted as a consistent strength that supports work-life balance.
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Healthcare Strength — Health coverage is characterized as comprehensive, typically including medical, dental, vision, and mental-health support through an assistance program. The offering is portrayed as robust and family-supportive, with multiple plan options in some descriptions.
Northern Trust Insights
What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
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