The Role
Lead Azure and .NET solution design, delivery, and consulting engagements. Advise clients on architecture and technical trade-offs, support proposals, gather requirements, estimate and delegate project work, manage risks, and ensure successful delivery. Mentor team members, collaborate with cross-functional and offshore teams, contribute to business development, and maintain consulting utilization. The role requires expertise in Azure architecture, software engineering, solution architecture, Agile delivery, identity management, scalability, reliability, and observability.
Summary Generated by Built In
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
JD Senior Consultant: Azure + .Net
Position Purpose
Lead the design, delivery, and consulting of Azure-based solutions while acting as a trusted advisor to clients. Drive business growth through technical leadership, client engagement, and successful project execution, ensuring scalable, reliable, and high-quality solutions aligned with business goals.
Key Responsibilities
Client Engagement
- Support business development by contributing to proposals, presentations, and solution design discussions
- Act as a trusted advisor to stakeholders, simplifying complex technical concepts for decision-making
- Provide proactive guidance on architecture, design, and technical trade-offs
- Deliver impactful, audience-tailored presentations and communications
- Build strong client relationships and handle challenges constructively
Project Delivery
- Lead requirements gathering, solution design, and scoping for medium-scale projects
- Break down requirements into tasks and provide accurate effort estimates
- Delegate and manage technical tasks across teams (including offshore teams)
- Identify risks, propose mitigations, and communicate effectively with stakeholders
- Ensure successful and repeatable delivery of projects
- Monitor team progress, remove blockers, and ensure alignment with delivery goals
Team & Collaboration
- Mentor team members and contribute to knowledge sharing initiatives
- Act as a thought leader in key technical areas
- Collaborate with cross-functional teams and leadership
- Foster a positive, productive, and inclusive team environment
Consulting Operations
- Maintain high utilization and proactively seek new opportunities
- Ensure timely submission of timesheets and forecasting activities
Technical Expertise
- Design and define standards for low- to medium-complexity solutions
- Expertise in Azure-based architectures including compute, data, and integrations
- Strong understanding of Agile methodologies and adaptable delivery approaches
- Experience leading consulting engagements across multiple technical domains
- Knowledge of performance, scalability, reliability, and observability practices
- Proficiency in identity and access management (application-centric)
Competency
- Strong communication (written, verbal, visual) and presentation skills
- Leadership and stakeholder management capabilities
- Problem-solving mindset with proactive ownership
- Ability to influence, challenge, and guide decisions professionally
- Adaptability to different client environments and cultures
- High integrity, accountability, and results orientation
- Self-motivated, resourceful, and continuous learner
Technology Stack
- Cloud & Azure Services: Azure Compute (PaaS, Containers), Messaging & Events, AI & Search
- Backend: .NET Core, C#
- Additional Languages (Nice-to-have): Python, Node.js
- Frontend: Angular, React, Blazor
- Data: Relational & NoSQL databases, Entity Framework, Dapper
- DevOps: CI/CD pipelines, Infrastructure as Code (IaC)
- Tools: Visual Studio, Git, GitHub/Azure DevOps
- Practices: Design patterns, API design & management, automated testing
- Methodologies: Agile (Scrum/Kanban)
Education, Experience and Certification
- 5+ years of experience leading consulting projects
- 3+ years of Agile delivery experience
- Proven experience across multiple Azure domains (e.g., compute, APIs, DevOps, data, AI)
- Strong background in software engineering and solution architecture
- Microsoft Azure certifications (preferred 4+), including:
- AZ-204
- AZ-400
- AZ-102 (recommended)
- Commitment to continuous learning and staying updated with industry trends
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
Skills Required
- 5+ years of experience leading consulting projects
- 3+ years of Agile delivery experience
- Proven experience across multiple Azure domains, including compute, APIs, DevOps, data, or AI
- Strong background in software engineering and solution architecture
- Expertise in Azure-based architectures covering compute, data, and integrations
- Experience leading consulting engagements across multiple technical domains
- Proficiency in application-centric identity and access management
- Strong written, verbal, visual, and presentation skills
- Leadership and stakeholder management capabilities
- Microsoft Azure certifications, preferably four or more
- AZ-204 certification
- AZ-400 certification
- AZ-102 certification
TTEC Digital Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TTEC Digital and has not been reviewed or approved by TTEC Digital.
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Wellbeing & Lifestyle Benefits — Wellbeing resources include Calm access, specialized programs (e.g., Pelago, Maven, Sword), and a Lifestyle Spending Account for wellness activities. These offerings extend beyond core medical to support mental health and daily wellness needs.
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Leave & Time Off Breadth — Time-off programs cover PTO, sick/wellness time, paid holidays, and paid parental leave, with some Digital roles describing manager‑discretion “unlimited PTO.” This structure can offer flexibility for corporate/tech roles when team norms support it.
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Healthcare Strength — Core coverage spans medical, dental, vision, telemedicine/behavioral health, EAP, and optional protections like critical illness, accident, legal, ID‑theft, and pet insurance. The breadth indicates a comprehensive health offering on paper across physical and mental care.
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The Company
What We Do
TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. With decades of innovation experience across the world’s leading contact center technology platforms — plus in-house expertise in CX strategy, data and analytics, AI and more — TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes.
